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Community Diagnostic Centre Support Worker

4 weeks ago

ShorehambySea, United Kingdom University Hospitals Sussex NHS Foundation Trust Full time

Job overview

Are you thinking that this year you want to develop your career?

Wanting a new challenge and want to do it in a supportive progressive environment?

University Hospitals Sussex NHS Foundation Trust are excited to invite you to our Community Diagnostic Centre (CDC) Open Day on Thursday 6th June at Southlands hospital, Shoreham-by-Sea. We welcome you to apply for a range of diagnostic practitioner and support worker positions for our new CDC at Southlands. You will be invited to a welcome session, when we will tell you more about our Trust, the CDC programme, you will meet leaders from the different services and you will be interviewed on the day. 

We at University Hospital Sussex have lots of opportunity for you. 2023 saw us open phase 1 of our CDC hub at Southlands, with brand-new Radiology facilities. In Autumn 2024, we are excited to open phase 2 of this project. This will provide diagnostic pathways including echocardiography, lung function testing, ultrasound and gynaecological treatments. We are now recruiting our staff for this purpose built unit, which will provide amazing educational opportunities for staff to grow and develop in their careers.

Main duties of the job

In summary we offer you:

Access to ongoing training and continual professional development opportunities. Access different services and get different skills on the areas you’re interested in. Best work/life balance; we’ll offer you a supportive and flexible working environment. We have an excellent health and wellbeing support network, including lots of discounts in local business and hospitality. You’ll be working at one of the best locations in the South East, with Shoreham sitting perfectly between the bustle of city living in Brighton and Worthing, but with easy access to the South Downs national park.

To provide support to the diagnostic services to maintain a smooth patient flow and high standard of patient care. To assist in the care of patients whilst in the Community Diagnostic Centre.

-- Please see the individual Job Description & Person Specifications for further info -- 

Working for our organisation

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex

Detailed job description and main responsibilities

Generally assisting in the care of patients, including explaining procedures, changing requirements, helping and escorting patients or relatives as necessary. To safely transfer patients to the CDC from other areas of the Hospital and to safely transfer them back. Transfer will involve using beds, trolleys, wheelchairs or on foot.  Preparing the examination rooms before procedures. To chaperone and support patients in the department to ensure their comfort and safety. To carry out appropriate patient observations and procedures under supervision and with relevant training. To act upon instructions given to help provide a safe, clean and comfortable environment. Maintain a high standard of cleanliness in compliance with the Trusts infection policy. Accurately check patients identity before examinations. To treat patients with empathy and respect at all times. To restock departmental areas as required reporting any shortages to the Supervisor. To take part in meeting the needs of the patients under the supervision of a qualified health professional and working within the Trust’s policies, procedures and the philosophy of the department. To work collaboratively to provide a high standard of patient care. Prepare patients for CT and MRI scans by insertion of an intravenous cannula and administration of a saline flush (after appropriate training and supervision). Laying up sterile trolleys for procedures. Scrubbing to assist during sterile procedures. Preparing cytology slides. Administrative Reception of patients and preparation of appropriate paperwork for patient examinations. Competently use computer systems to accurately register patients on the Radiology Information System (CRIS), healthcare records and room logs ensuring all data entered is accurate and correct. Obtain previous notes if required. Deal with enquires of the patients or their relatives in a helpful and friendly manner and record messages accurately for later action. Answer telephone enquiries in a helpful and friendly manner taking relevant effective action. Ensure patient and staff confidentiality at all times.

Person specification

Qualifications

Essential criteria

GCSE in English and Maths

Desirable criteria

Healthcare related NVQ Previous hospital working experience

Knowledge and experience

Essential criteria

Good Interpersonal skills

Desirable criteria

Previous IV cannulation experience Experience in a diagnostic service (Radiology, Cardiology, Gynaecology etc)

Skills

Essential criteria

Evidence of good communication skills Computer literacy Ability to manage, organise workload and use initiative

Desirable criteria

ECDL

Equality, Diversity & Inclusion

Essential criteria

Evidence of having championed diversity in previous roles (as appropriate to role) Evidence of having undertaken own development to improve understanding of equalities issues

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