Compliance Administrator

1 week ago

Bradford, United Kingdom SkillsHouse Bradford Full time

Job Description

We are currently recruiting a Compliance Administrator to join us on a 12month fixed term contract. Within this role, you will provide first line support, ensuring the delivery of a risk averse compliance service with primary focus on lift safety management.

Main Responsibilities

• Provide first line support to ensure the delivery of a risk averse compliance service with particular emphasis on lift safety management. This will include ensuring timely delivery of the service programme, LOLER examinations and completion of remedial actions.
• With a primary focus on lifts, you will also support the general delivery and provision of a customer-focused landlord, compliance function with administrative support as demand on the team’s resources requires.
• Work with colleagues and contractors to ensure the effective delivery of all compliance programmes, and promote a safeguarding culture.
• Ensure effective oversight of compliance programmes and escalate any concerns to a manager.
• Ensure vulnerable customers are identified and necessary support given to enable access.
• Attend contractor meetings to assist with the delivery of servicing/remedial works, and undertake minute taking activities as required at internal meetings.
• Support access to customers’ homes, including the collation of legal packs and witness statements to support hard to access properties.
• Assist the team in the development of processes, procedures and internal controls.
• Provide support and training on relevant compliance systems to colleagues.
• Deal with any customer enquiries/complaints and take oversight of responses and actions, including management of ordering and invoicing process for compliance programmes, including checking invoices for payment, and leading on the resolution of invoice queries.

Minimum Qualification Level

Level 2

Essential and Desirable Skills

• Experience of working in a compliance function and the delivery of compliance programmes.
• Knowledge of key compliance legislation.
• Experience of delivering a customer focused and risk averse compliance service.
• Experience of working with and supporting contractors in the delivery of compliance activity.
• Excellent communication and customer centric skills.
• Experience using all Microsoft packages, especially Excel.
• The ability to record and document data concisely and produce accurate reports.
• High level of organisational skills, being able to balance competing priorities to meet strict deadlines and schedules.
• Ability to work off own initiative, resolve problems and respond to queries.
• Self-motivated, dynamic and driven with an ability to get things done.
• Able to respect and keep confidential information.
• Assertive, observant, co-operative, flexible analytical, able to negotiate and deal with possible conflict.

Training Provided

Yes

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