Large amp Complex Loss Motor Claims Handler

4 weeks ago

Bexhill, United Kingdom BT6 Resourcing Full time

Job Title:Large& Complex Loss (Motor) ClaimsHandler

Location:Remote

Salary:Competitive Benefits

About theJob

Our client is an agile dataand digitally focused general insurance provider. They offer amultitude of products and services primarily focusing on privateinsurance across four classes: car bike van and home in addition toPremier offerings such as breakdown cover substitute vehicles andlegal protection.

You will bepart of a dynamic and forward thinking team who are on a journey tobecome the market leading large loss team in the country. Theclient has an exceptionally strong technical capability within thedepartment and are passionate about developing their people from atechnical and commercial perspective.

Because theclient are a fast growing business often their Large Loss Team havea quicker development journey to that of other more traditionalinsurers.

PositionOverview & KeyResponsibilities

In this role youwill be responsible for managing a portfolio of motor personalinjury cases exceeding 150000 per claim. Working within establishedauthority limits and criteria you will engage in diversecommunication channels to facilitate the prompt resolution ofclaims. This involves interacting with customers witnesses insurersrepairers solicitors engineers thirdparty representatives medicalexperts forensic accountants rehabilitation providers case managersoverseas handling agents investigators medical agencies costsdraftsmen CRU counsel police authorities and other relevant thirdparties.

Additionally your responsibilities willextend to providing coaching mentoring and training to the broaderclaims handling teams. Technical audits will be conducted asdirected with recorded findings emphasizing knowledge gaps oridentified trends. It is crucial to identify and prevent fraudulentclaims ensuring the maintenance of Reinsurer confidence throughtimely and regular updates in accordance with the Reinsurancetreaty.

Furthermore your involvement in biannualLarge Loss Technical Forums will include suggesting topicsaddressing issues and contributing substantively by creating anddelivering relevant material. These forums serve as platforms forpanel lawyers and expert guest speakers to discuss varioustechnical aspects including brain and spinal injuriesneuropsychological testing deputyship court of protection assistivetechnology andaccident reconstruction amongothers.

Taking an active role in strategicprojects is expected to ensure the continuous evolution andalignment with industry trends and performance standards. Lastlyyou are required to support the companys values and policiesadhering to the highest professional standards throughout yourwork.

QualificationsandSkills

Experience within theinsurance industry (motor) in a claims handling role plusexperience in handling personal injury claims with knowledge andexperience in handling claims in excess of 150000 but routinelydeals with claims between 500k and 1m
Strong Indemnity andliability knowledge an eye for detail with an understanding of theCivil Procedure Rules (CPR) Serious Injury Guide (SIG) TheRehabilitation Code and litigation procedures.
Excellentproblem solving skills coupled with a proactive approach to work.And ability to a large degree to work under your own initiative andbe able to prioritise your own work load.
Someone who ispassionate about a career in Large Loss and is keen and ready towork on their own technical development.
DIP CII Qualifiedor progress towards would be desirable but notessential
IT skills notably with experience of OutlookWord and Excel MS Teams.

This list is neitherexclusive nor exhaustive and there may be other duties within theremit of this position required of the job holder from time totime. The Company reserves the right to alter this job descriptionand will do so after consultation with the jobholder.

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