IT Operations Team Leader

2 weeks ago

Bury, United Kingdom JD Group Full time

Reporting to the IT Operations Manager, the IT Operations Team Leader will be part of the strategic management team for Operations, responsible for the successful management of daily activities within the New Services and Roll Outs team (NSR). The purpose of the role is to manage the team, control and coordinate workload, drive quality, consistency, and improvements within the NSR team.

The NSR team are responsible for the commissioning of new services such as but not limited to, new offices, new warehouse hubs, new proof of concept trials, new equipment and technology, and mass roll outs to the retail estate.

 

·        Job Title – IT Operations Team Leader

·        Location – Bury, BL9 8RR

·        Working rota – Monday to Friday

·        Working hours – 40hrs per week

 

What You'll Be Doing:

 

  • Leading the team, providing guidance, mentoring, and direction, and overseeing their multiple pieces of work.
  • Coordinating the efforts of the team to ensure that all NSR work is on track and meeting the objectives.
  • Developing and implementing best practices and standards alongside IT Ops management.
  • Providing regular updates and progress reports to senior management on the status of all pieces of work.
  • Leading weekly review informing stakeholders of each roll out being managed in the team
  • Identifying and addressing any issues or obstacles that may be impacting the progress of each workstream.
  • Managing relationships with key stakeholders and ensuring they are kept informed of progress
  • and changes.
  • Ensuring team adherence to the group’s methodology and procedures.
  • Conducting 1:1’s and team meetings with team.
  • Manage HR related aspects within the team such as holidays, performance reviews and absence management.
  • Be responsible for documenting and training processes to the team.
  • Oversee any escalated issues for IT Operations management.
  • Feed into strategic team reporting for IT Operations.
  • Participating in budget planning for the NSR team.
  • Ensure thorough resource planning for the team is controlled and feeds into the wider IT Ops resource scheduling for engineering and dispatch teams.
  • Manage all roll outs as a programme of works for the NSR team, ensuring there are no conflicting priorities and resource.
  • Reviewing and signing off project plans and timelines alongside regional and scheduling coordinators.
  • Allocating resources and assigning tasks to team members.
  • Managing and monitoring progress to ensure projects are completed on time and within budget.
  • Communicating with stakeholders and team members to ensure everyone is on the same page and any issues are addressed in a timely manner.
  • Helping team identify and manage risks to their projects (RAID/AIR).
  • Guiding in the adjustment of project plans and timelines as needed to stay on track.
  • Providing leadership and guidance to team members to help them achieve their goals and complete their tasks.
  • Tracking and reporting on team’s workload, metrics, and progress.
  • Developing and maintaining strong relationships with stakeholders and team members.

 

What We're Looking For:

 

Essential

  • Problem solving skills within an IT environment.
  • IT project background essential.
  • Must be team manager, or had 1 year minimum team management experience.
  • Minimum of 3 years project background experience.
  • Project qualifications such as Agile or Prince.

Preferable

  • Experience working in a retail environment.
  • Good understanding of software tools such as Microsoft Project, excel and Visio.
  • Experience working with an IT ticketing software

 

  • IT Operations Team Leader

    2 weeks ago

    Bury, United Kingdom JD Sports Full time

    Reporting to the IT Operations Manager, the IT Operations Team Leader will be part of the strategic management team for Operations, responsible for the successful management of daily activities within the New Services and Roll Outs team (NSR). The purpose of the role is to manage the team, control and coordinate workload, drive quality, consistency, and...

  • IT Operations Team Leader

    2 weeks ago

    Bury, United Kingdom JD Sports Full time

    Reporting to the IT Operations Manager, the IT Operations Team Leader will be part of the strategic management team for Operations, responsible for the successful management of daily activities within the New Services and Roll Outs team (NSR). The purpose of the role is to manage the team, control and coordinate workload, drive quality, consistency, and...

  • IT Operations Team Leader

    2 days ago

    BURY, United Kingdom JD GROUP Full time

    Reporting to the IT Operations Manager, the IT Operations Team Leader will be part of the strategic management team for Operations, responsible for the successful management of daily activities within the New Services and Roll Outs team (NSR). The purpose of the role is to manage the team, control and coordinate workload, drive quality, consistency, and...

  • IT Operations Team Leader

    2 days ago

    Bury, Borough of Bury, United Kingdom JD GROUP Full time

    Reporting to the IT Operations Manager, the IT Operations Team Leader will be part of the strategic management team for Operations, responsible for the successful management of daily activities within the New Services and Roll Outs team (NSR). The purpose of the role is to manage the team, control and coordinate workload, drive quality, consistency, and...

  • People Operations Team Leader

    1 week ago

    Bury, Borough of Bury, United Kingdom JD Group Full time

    People Operations Team Leader Responsible to: People Operations Assistant Manager Department: People Operations Location: JD Sports Fashion PLC, Hollins Brook Way, Pilsworth, Bury BL9 8RR Role Overview: To drive service excellence within our People Operations function, ensuring that day to day operations run smoothly...

  • Team Leader

    3 weeks ago

    Bury, United Kingdom Jerk Junction Chorlton Full time

    **Jerk Junction...NEW AND IMPROVED - FASTER AND BETTER...BUT THE SAME GREAT TASTE!** **Jerk Junction started life in Chorlton-cum-Hardy (170 Manchester Rd, Manchester M16 0DZ) and has been serving the best homemade Caribbean street food in Manchester for over 15 years.** **We are hiring for a team leader in our Bury venue to help and support the general...

  • Team Leader

    1 week ago

    Bury, Borough of Bury, United Kingdom Pennine Care NHS Foundation Trust Full time

    We have an exciting opportunity for aTeam Leaderto join our new Learning Disability Admission Avoidance Service, Radcliffe Place in Bury. Our new service will offer people with a learning disability with or without autism specialist support targeted to avoid admission to acute care across Greater Manchester. Working closely with stakeholders from across...

  • Warehouse Team Leader

    2 weeks ago

    Bury, United Kingdom Milliken and Company Full time

    Milliken is a successful global business, recognised as an international leader in têxtile products and specialty chemicals. They have significant manufacturing facilities in USA, UK, Europe and Asia. Their sales offices, development laboratories, Research and Development and technical support centres extend Milliken’s presence throughout the world. With...

  • Team Leader

    1 week ago

    Bury, Borough of Bury, United Kingdom Early Break, Bury Full time

    Social Care***- Mental HealthEarly Break, Bury***Role Name Team Leader focus on Emotional Health & WellbeingKey Focus/Role PurposeProvide day to day support to management team in creating and maintaining the highest standards in clinical service delivery to clients. Manage appointed workers within the Early Break geographical areas.Ensure that workers fulfil...

  • Back Shift Team Leader

    4 days ago

    Bury, United Kingdom Bspoque Recruit Full time

    We have partnered with one of the biggest Parcel companies in the UK.. and we are looking for a Back Shift Team Leader to join their ever growing hub in Manchester, one of their busiest depots in the group. **About You** You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to...

  • Customer Team Leader

    2 weeks ago

    Bury, United Kingdom Coop Full time

    **Customer Team Leader** - Location: The Co-operative Food, 17 Market Street, Bury, BL8 4AA - Pay: £12.10 per hour + great benefits - Contract: 12-16 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends. Role to be discussed...

  • Customer Team Leader

    2 weeks ago

    Bury, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 2 Vernon Road, Holcombe Brook, Bury, BL8 4DD - Pay: £12.10 per hour + great benefits - Contract: 24 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings store opening 6am, afternoons, late evenings store closing 10pm and weekends, to be discussed at...

  • Customer Team Leader

    2 weeks ago

    Bury, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Former Dragon Public House, 376 Parr Lane, Bury, BL9 8LU - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings from 5:45 AM, afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Leader

    2 weeks ago

    Bury, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 184 Walmersley Road, Bury, BL9 6LL - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview - Full training...

  • Customer Team Leader

    4 weeks ago

    Bury, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Former Dragon Public House, 376 Parr Lane, Bury, BL9 8LU - Pay: £12.10 per hour + great benefits - Contract: 22 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (Until 11pm) and weekends, to be discussed at...

  • Customer Team Leader

    3 weeks ago

    Bury, United Kingdom Coop Full time

    **Customer Team Leader** Location: Former Dragon Public House, 376 Parr Lane, Bury, BL9 8LU Pay: £12.10 per hour + great benefits Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including late evenings (store closing) and weekends, to be discussed at interview. Full training given You must be aged 18...

  • Customer Team Leader

    2 weeks ago

    Bury, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 184 Walmersley Road, Bury, BL9 6LL - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview - Full training...

  • Customer Team Leader

    2 weeks ago

    Bury, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 17 Market Street, Tottington, Bury, BL8 4AA - Pay: £12.10 per hour + great benefits - Contract: 24 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview - Full...

  • Warehouse Team Leader

    1 week ago

    Bury, United Kingdom Menzies Distribution Full time

    Menzies Distribution are currently recruiting for a Warehouse Team leader to join our team in Bury. You will work closely with our Operational Team, who will support you to execute a Warehouse role. ** Please note Flexi and Reach Forklift Licences are mandatory for this role ** The Details: - Salary: £23,877.57 Per Annum - Shift Pattern: Monday to...

  • Physiotherapy Team Leader

    1 week ago

    Bury, Borough of Bury, United Kingdom Northern Care Alliance NHS Group Full time

    The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we've a wealth of skills and resources to share and tap into and, a wide range of career paths for...