Receptionist (Crossrail)

Job Description:

Receptionist

Bupa Crossrail  London E14 5AR

Permanent, Full time, 40 hours per week - Monday - Saturday

£27,650 per annum

Role Overview

We’re looking for Receptionist to join our team at our Crossrail Clinic. As a Receptionist, you’ll be the backbone of the clinic, supporting the smooth operation of the Centre. If you’re an experienced Receptionist with a strong focus and drive for world class customer service, then we’re keen to hear from you.

What you’ll do:

Work on reception, greeting customers and helping make their appointment as smooth and friendly as possible. Support our clinical staff with preparation of client files and scanning documents, giving them the time to dedicate to their patients. Perform day to day admin to assist with the operation of the site such as post, answering calls, emails, managing card transactions, invoices and delivery notes. Liaise with clinical colleagues to ensure that client reports and correspondence are issued within required timeframes. Ensure our facilities are well presented and provide a welcoming environment, resolving or escalating any issues when required.

What you’ll bring:

Proven experience delivering exceptional, client focused customer service in person such as in retail, hospitality or in a similar role as a Receptionist. Brilliant interpersonal and communication skills, able to quickly build rapport and put people at ease. Great time management and flexibility, you’ll need to switch tasks and support where needed throughout your shift. Excellent attention to detail.

Why Bupa?

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. As an Receptionist you’ll be eligible for:

25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Annual performance-based bonus Onsite gyms or local discounts where no onsite gym available Various other benefits and online discounts

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