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Assistant Shop Manager, Pershore

4 months ago

Pershore, United Kingdom Blue Cross Full time
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Blue Cross is a leading UK animal welfare charity, with a network of over 50 charity shops across England and Wales.brbrOur dedicated supporters generously contribute various items - from clothing to books, toys, household goods, and soft furnishings - all of which find their way into our shops and online platforms. The funds raised through these sales play a pivotal role in supporting Blue Cross's mission: aiding sick, injured, and homeless pets and ensuring the care of over 40,000 animals each year through our rehoming, veterinary, and education programmes.brbrAs our Assistant Shop Manager in Pershore, you'll work closely with the Shop Manager, overseeing day-to-day shop operations, including generating donations, managing displays and merchandising, coordinating stock deliveries and collections, maintaining records, and handling cash.brbrAdditionally, you'll play a key role in recruiting, training, motivating, and managing a dedicated team of volunteers, ensuring they are aligned with our cause and equipped with the necessary skills and knowledge to thrive in their roles. Together with the Shop Manager, you'll shape the shop's direction at a local level, fostering a welcoming and engaging environment for both customers and volunteers alike.brbrOur Pershore shop operates Monday to Friday, 09:00 to 17:00. Your shift pattern may vary week by week to accommodate business needs and the availability of staff and volunteers, including weekend work and occasional lone shifts. Flexibility is key, as there may be time when you're required to cover for the Shop Manager, necessitating additional hours.brbrstrongAbout you/strong
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brYou'll have previous experience in a retail environment and familiarity with cash handling and reconciliation. Excellent customer service skills are a must, along with the ability to provide a positive and welcoming experience for customers.brbrIn this role, being a great team leader is important. You'll be able to motivate and guide a team of volunteers to ensure the seamless operation of the shop.brbrFlexibility is essential as the working schedule may change weekly to accommodate business demands and staff availability, often involving weekend shifts. Comfort with occasional lone working and willingness to work extra hours when necessary are crucial, showcasing adaptability and a proactive approach to shop management.brbr
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strongYou will have: /strong
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Previous experience of working in a retail environment/li
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Cash handling and reconciliation experience/li
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Experience of leading a team/li
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Experience of providing great customer experience/li
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Computer and administration skillsstrong /strong
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strongIt would also be great if you had:/strong
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Managing volunteers/li
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Experience of fundraisingstrong /strong
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strongWhy Blue Cross?/strong /divdiv
 /divdiv
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make a difference that we do today. br /divdiv
In return, Blue Cross wants to ensure we provide you with the best working environment we can. br brWe want you to be happy working for us and will do everything we can to make sure you are. br /divdiv
strongOur generous benefits package includes: /strong
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38 days holiday rising to 43 with service (including Bank Holidays)/li
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Programmes for physical and mental wellbeing support /li
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Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family /li
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Free physiotherapy advice and face to face intervention/li
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Health cash plan /li
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Unlimited access to an employee assistance programme /li
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Pension scheme with enhanced employer contribution /li
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Claim for professional fees /li
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Life assurance /li
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20% discount on Pet Plan pet insurance /li
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Enhanced family friendly policies /li
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Recognition scheme /li
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Annual volunteer days/li
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Charity worker discounts across a variety of retailers/li
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Personal development programme/li
/uldiv