Heating, Bathroom

Description

About the role: You will be responsible for maximising the Heating, Bathroom, and Kitchen sales by providing excellent service to our Trade and Retail customers. This includes helping customers find and select product, providing product knowledge, design advice and completing all stock related tasks. In addition to working in our HBK design showroom, you will be a point of contact at our Trade Counter and Showroom, you will interact daily with our customers who are the heart and soul of our business. 
Daily you will be responsible for wide variety of functions including: Take clear brief from clients and discuss all aspects of creating, remodelling, or updating the kitchen and/ or bathroom area of their home.  Consulting with clients via phone and email You will build effective relationships with our Trade and Retail customers by offering product support, technical information, and interior design solutions.  You will be a people person thriving most when supporting our customers, so they get a winning in-store experience.  This is a permanent full-time role, offering 40 hours a week, Monday-Friday, based in PlaceMakers Timaru About you: Proven experience in designing Kitchens, bathroom, laundry, flooring, and wardrobes, or the ability and desire to learn these skills. Customer Service/ Sales experience, confident and be a clear and accurate communicator who can deal with challenging demands and time frames. You must be polite, professional and will be accommodating when assisting our customers and our team. We are looking for someone with a high standard of personal presentation and excellent verbal and written communication skills. Intermediate to advanced experience with MS Suites, including Excel, other computer programs are desirable – experience in Winflex will be advantageous. Our Benefits: Competitive hourly rate & Staff-buying privileges  Genuine development opportunities that come with being part of the wider Fletcher Building Group Employment Education Fund Health & Wellbeing initiatives including an Employee Assistance Program  Be part of a diverse and inclusive team  Join Us: We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match % of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together. Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely. We are proud of the incredible diversity of people who make up our business As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.

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