Income Auditor

3 months ago

London, United Kingdom Pan Pacific London Full time

Pan
Pacific London brings understated, comforting, and approachable luxury to
London’s premium Square Mile. With its elegant design juxtaposing old and new
London architecture, the hotel fuses together well-being innovation and
impeccable service as a hallmark across a myriad of dining and drinking
destinations. Discover a different side of London, from market stalls to
Michelin-star restaurants and iconic landmarks, all within easy reach of the
hotel.

ABOUT YOU

We are looking for a passionate and guest-focused
Income Auditor to join our incredible Finance team at Pan
Pacific London. 

You show
confidence, empathy and professionalism when dealing with guests and
associates alike. You are calm under pressure and you desire to
deliver the best experience for our guests.

If you
are dedicated to providing exceptional care
while demonstrating great pride and attention to detail
in your work and you put people at the heart of every decision you
make, then we would love to hear from you.

JOB SUMMARY

Working as the Income Auditor, you will be responsible
for ensuring the smooth running of this function ensuring that all revenues are
recorded and reported on a daily basis and all control procedures are in place
relating to the income process researching and resolving all discrepancies and developing
procedures to eliminate such discrepancies. Assist the Assistant Director of
Finance to be accountable for all the financial activities which include
financial controls, protection of the company’s assets, accounting operations,
preparation of financial reports and the management of the annual budget. Your
tasks as an Income Auditor will include but not be limited to:

KEY
RESPONSIBILITIES

 ·        
Liaise with other departments in the Hotel
concerning income audit and reporting functions.

·        
Verify allowances, paid out and miscellaneous
postings for authorisation and coding adhere to SOP

·        
Investigate discrepancies and develop procedures to
eliminate them.

·        
Prepare housekeeping discrepancy report,
investigate discrepancy if needed

·        
Review complimentary rooms report with correct
approvals

·        
Check that all telephone, laundry, and health club
charges are captured and reconciled against Opera.

·        
Communicate with the Operation team and outlets
about questions or problems with regard to posting that require explanation or
correction

·        
Balance city, guest and deposit ledgers on a daily
basis

·        
Balance room package and hotel guest charges.

·        
Maintain a strong working knowledge of property management and point-of-sale
systems.

·        
Review and reconcile Micros Vs Opera to make sure all has been
interfaced accurately

·        
Make spot checks for all outlets at random. Investigate the
discrepancy and report back to management with findings.

·        
Check all credit card refunds and backups for appropriateness and
approvals as per SOP

·        
Advise the Assistant Director of Finance on existing operational/
financial issues

BENEFITS
OF WORKING AS AN INCOME AUDITOR AT PAN PACIFIC LONDON

As a company, we pride ourselves on our
close-knit relationships, development and wellbeing. We offer you:

·        
Access to Mental Health First Aiders

·        
Celebrate your Birthday with an extra day off

·        
Cycle to Work Scheme

·        
Referral Scheme

·        
Seasonal Ticket Loan

·        
Enhanced Maternity and Paternity Policy

·        
Eye Care Voucher Scheme

·        
Social & Employee Wellness Activities

·        
Employee Assistance Programme including 24/7
virtual GP and financial advisors

·        
2 Hotel-Wide Social Events a year as well as
additional social gatherings

·        
Flexible Work Policy

·        
Dry cleaning for uniforms and work attire

·        
Reward and Recognition – Star of the Month,
Manager of the Quarter and Star of the Year

·        
Guest Experience Programme

·        
Discount on our Food and Beverage Outlets

·        
Discount on Internal Spa Treatments

·        
Culture Club – Focuses on Diversity and
Inclusion

·        
Friends and Family rates in our Hotel and the
Pan Pacific Hotel Group properties

·        
Complimentary meals prepared for you by our
chefs

·        
2 Study Days per year (fully paid and in
addition to your annual leave)

·        
2 Volunteer Days per year (fully paid and in
addition to your annual leave)

·        
Progression – our goal is to always coach and
keep our employees helping you to develop and grow internally and within the
PPH Group

·        
Additional YuLife Perks

ABOUT
PAN PACIFIC LONDON

Operated by Pan Pacific Hotels Group,
Pan Pacific Hotels and Resorts is a global brand comprising close to 30 hotels
and serviced suites in 22 cities across Asia Pacific, North America and Europe,
including seven development properties to be launched by 2025. Pan Pacific
strives to deliver sincere and graceful service to every guest who appreciates
luxurious hospitality. With a passion for excellence as our promise, Pan
Pacific is the trusted and timeless choice for memorable experiences.

Come and join our haven in the heart
of the City, a Forbes Travel Guide Five-Star Property, most recently voted:

·        
Hotel of the Year, Group 2023 | Catey Awards

·        
Hotel of the Year, London 2022/2023 | AA
Hospitality Awards

·        
Forbes Five-Stars
2022/2023 | Forbes Travel Guide

Our team can’t wait to welcome you.



Please
note that all applicants for Income Auditor must be eligible to live and work in
the UK, without restrictions. Documented evidence of eligibility for Income
Auditor will be
required from all candidates.

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