See more Collapse

Emergency Medical Advisor

2 months ago

Nottingham, United Kingdom East Midlands Ambulance Service NHS Trust Full time

Job summary

Why be a 999 call handler for East Midlands Ambulance Service?

Working for us is an experience like no other, it's a great privilege not only will you save lives, you will also bring new life into the world and provide support at a persons time of need.

Save and Change lives with a career in the ambulance service; an ambulance service career is much more than "flashing blue lights" You will make a difference every day to patients in emergency and non-emergency situations.

You will have countless opportunities to progress; enjoy continuous professional development, helping you to develop your skills, gain new ones, and progress to roles at a higher pay grade.

With annual reviews and the support of our team, you will have career potential that matches your ambitions.

Main duties of the job

What does a 999 Call handler do?

Based within the Emergency Operations Centre at Nottingham or Lincoln, you will receive 999 and urgent calls from members of the public and Health Service colleagues; you will prioritise these calls in line with agreed protocols and provide pre-arrival advice.

We offer a variety of shift patterns and shift durations up to 12 hours which includes night working. We operate 24/7 365 days of the year including public bank holidays.

It is envisaged the successful candidate will have previous experience of working in a pressurised environment and demonstrate an ability to work effectively and make fast paced decisions whilst providing excellent care and advice to the public.

The ability to work on their own initiative within a team and have effective verbal communication skills and be computer literate.

Please see the attached guide to help you complete a robust application form. (see attachment 'Support with your EMA application using TRAC')

Candidates who are successful for the role will commence with the Trust on 26 August 2024. The training for the role will be approximately 8 weeks full time, followed by approximately 12 mentoring shifts. Due the training period, successful candidates wishing to apply for part-time positions will need to commit to full-time hours. Annual leave is also restricted during the training. Some elements of the training may be virtual or off site. Please bear this in mind before applying.

About us

Working for us not only provides job satisfaction of knowing that what you do makes a real difference to our patients, but we offer a rangeof other great benefits too. We offer:

Flexible approach to working patterns, we understand the importance of a work life balance and have a wide selection of rotas for part-time and full-time staff Holiday entitlement of 27 days rising to 29 days after 5 years and 33 days after 10 years, plus public bank holiday entitlement (pro rata for part time). Pay enhancements for out of hours, shift and overtime working, career and salary progression and annual personal development review. We are a uniformed service and uniform will be provided. Expert training and support from our dedicated in-house education team. Enrolment into the NHS Pension Scheme. Occupational Health support along with an Employee Assistance Programme NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing. Childcare vouchers Peer to Peer support networks An exceptional place to work to provide high-quality emergency care to save lives and make a difference to people with life-threatening illnesses or injuries. A first-class employer, promoting equality, diversity and inclusion of our employees. Job description

Job responsibilities

The duties and responsibilities of the post will be undertaken in accordance with the policies, procedures and practices of the Trust, which may be amended from time to time. Patient Safety is a key priority for the Trust.

It is your responsibility to ensure that you are fully compliant with EMAS policies and procedures in respect of patient safety, for example Risk Management, Infection Prevention and Control, Safeguarding children and vulnerable adults.

This job description is not intended to be an exhaustive list of duties and responsibilities, but to give an indication of the main areas of activity and involvement

Person Specification

Qualification

Essential

3 GCSE Grade C (level 4) or above including English or equivalent relevant experience

Desirable

Another Level 2 Qualification (Customer service)

Experience

Essential

Experience of working with computers Experience of working with the general public Displays an ability to communicate effectively at all levels Excellent interpersonal skills Displays an ability to pay attention to detail

Desirable

Customer Service qualification Work experience in busy office or call centre environment Experience of working within a team

We have other current jobs related to this field that you can find below

  • Emergency Medical Advisor

    2 months ago

    Nottingham, United Kingdom NHS Professionals Full time

    **Job description** Job Introduction **Salary**: Competitive base salary of **£22,816 - £24,336 per annum** **Unsociable hours enhancements**: All day on Saturday (12-12)**:Time plus 35%** Sundays and public Holidays (Midnight-Midnight)**:Time plus 69%**. **Benefits**: The role offers several benefits, including participation in the NHS Pension...

  • Emergency Medical Advisor

    2 months ago

    Nottingham, United Kingdom NHS Professionals Full time

    **Job description** Job Introduction **Salary**: Competitive base salary of **£22,816 - £24,336 per annum** **Unsociable hours enhancements**: All day on Saturday (12-12)**:Time plus 35%** Sundays and public Holidays (Midnight-Midnight)**:Time plus 69%**. **Benefits**: The role offers several benefits, including participation in the NHS Pension...

  • Emergency Medical Dispatcher

    3 weeks ago

    Nottingham, United Kingdom Connaught Resourcing Full time

    Connaught Resourcing is a health and social care recruitment agency who specialise in integrated urgent care services. We are partnered with an established Ambulance Service and NHS Foundation Trust recruiting for permanent Emergency Medical Dispatchers to join their Emergency Operations Centre on a full and part-time basis. As an Emergency Medical...

  • Emergency Care Assistant

    2 months ago

    Nottingham, United Kingdom Central Medical Services Ltd Full time

    Are you a qualified Emergency Care Assistant? Then we currently have a fantastic opportunity for you, covering front line response and ad-hoc work across Taunton and the South West Area. **Main Duties and Responsibilities** - Ensure a continuous duty of care to patients within the level of training and competency of this role, ensuring an appropriate level...

  • Event Emergency Care Assistant

    2 months ago

    Nottingham, United Kingdom Central Medical Services Ltd Full time

    CMS are actively recruiting for Emergency Care Assistants to join our ever-growing company to support our event work across the United Kingdom. As a Event Emergency Care Assistant, the role requires you to provide first aid treatment to patients whilst on NHS Support, Ambulance transfers/support and/or at both large and small events. The role of a Event...

  • Event Emergency Care Assistant

    2 months ago

    Nottingham, United Kingdom Central Medical Services Ltd Full time

    CMS are actively recruiting for Emergency Care Assistants to join our ever-growing company to support our event work across the United Kingdom. As a Event Emergency Care Assistant, the role requires you to provide first aid treatment to patients whilst on NHS Support, Ambulance transfers/support and/or at both large and small events. The role of a Event...

  • Emergency Care Assistant

    2 months ago

    Nottingham, United Kingdom Central Medical Services Ltd Full time

    Are you a qualified Emergency Care Assistant? Then we currently have a fantastic opportunity for you, covering front line response and ad-hoc work across Taunton and the South West Area. **Main Duties and Responsibilities** - Ensure a continuous duty of care to patients within the level of training and competency of this role, ensuring an appropriate level...

  • Emergency Care Practitioner

    2 months ago

    Nottingham, United Kingdom Daybrook Medical Practice Full time

    Primary responsibilities The following are the core responsibilities. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels: Monitor, review and evaluate care interventions to ensure optimum quality is maintained Assess, diagnose and implement treatment/interventions and...

  • Emergency Medical Advisor

    2 months ago

    Nottingham, United Kingdom East Midlands Ambulance Service NHS Trust Full time

    Why be a 999 call handler for East Midlands Ambulance Service? Working for us is an experience like no other, it’s a great privilege not only will you save lives, you will also bring new life into the world and provide support at a persons time of need. Save and Change lives with a career in the ambulance service; an ambulance service career is much more...

  • Emergency Medical Advisor

    2 months ago

    Nottingham, United Kingdom East Midlands Ambulance Service NHS Trust Full time

    Why be a 999 call handler for East Midlands Ambulance Service? Working for us is an experience like no other, it’s a great privilege not only will you save lives, you will also bring new life into the world and provide support at a persons time of need. Save and Change lives with a career in the ambulance service; an ambulance service career is much more...

  • Emergency Department Assistant

    4 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    As an Emergency Department Assistant at Queen's Medical Centre (working in adults and paediatrics), you can make all the difference! You'll be a key part of a team that makes sure patients and their relatives are reassured; the medical staff who treat them have the support and resources they need, to maintain a working department and help the staff do the...

  • Bank Emergency Medical Dispatcher

    2 months ago

    Nottingham, United Kingdom East Midlands Ambulance Service NHS Trust Full time

    This vacancy is for BANK workers. Based within the Control & Communications Centre, the post holder receives telephone and radio messages from members of the public and Health Service colleagues, prioritise these calls in line with agreed protocols and provides pre-arrival advice to members of the public over the telephone. In order to ensure a 24 hour a...

  • Emergency Medical Dispatcher

    2 months ago

    Nottingham, United Kingdom East Midlands Ambulance Service NHS Trust Full time

    Based within the Control & Communications Centre, the post holder receives telephone and radio messages from members of the public and Health Service colleagues, prioritise these calls in line with agreed protocols and provides pre-arrival advice to members of the public over the telephone. In order to ensure a 24 hour a day service, the post holder will be...

  • Emergency Department Assistant

    2 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    As an Emergency Department Assistant at Queen’s Medical Centre in the Adult Emergency Department, you can make all the difference! You’ll be a key part of a team that makes sure patients and their relatives are reassured; the medical staff who treat them have the support and resources they need, to maintain a working department and help the staff do the...

  • Emergency Department Assistant

    2 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 2 **Main area** - Emergency Department **Grade** - Band 2 **Contract** - Permanent **Hours** - Full time - Part time 37.5 hours per week (minimum 23 hours) **Job ref** - 164-5518033 **Site** - QMC Campus **Town** - Nottingham **Salary** - £22,383 per annum pro rata **Salary period** - Yearly **Closing** - Today at 23:59 Job overview As an...

  • Emergency Department Assistant

    2 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    As an Emergency Department Assistant at Queen’s Medical Centre (working in adults and paediatrics), you can make all the difference! You’ll be a key part of a team that makes sure patients and their relatives are reassured; the medical staff who treat them have the support and resources they need, to maintain a working department and help the staff do...

  • Emergency Department Assistant

    2 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is a role that calls for a ‘people person’ with a very well organised approach. You’ll need a good basic education and be able to speak and write English well, be able to input data quickly and accurately, but more than that, you will need to be cheerful, pleasant and patient. As an Emergency Department Assistant at Queen’s Medical Centre in...

  • Emergency Department Assistant

    2 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 2 **Main area** - Emergency Department **Grade** - Band 2 **Contract** - Permanent **Hours** - Full time - Part time 37.5 hours per week (minimum 23 hours) **Job ref** - 164-6161863 **Site** - QMC Campus **Town** - Nottingham **Salary** - £22,383 per annum pro rata **Salary period** - Yearly **Closing** - 15/04/2024 23:59 Job overview This...

  • Emergency Department Assistant

    2 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 2 **Main area** - Emergency Department - **Grade** - Band 2 - **Contract** - Permanent - **Hours** - Full time - Part time 37.5 hours per week (minimum 23 hours) - **Job ref** - 164-5331859**Site** - QMC Campus - **Town** - Nottingham - **Salary** - £22,383 per annum - **Salary period** - Yearly - **Closing** - Today at 23:59Job overview As an...

  • Senior Resourcing Advisor

    2 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 4 **Main area** - Recruitment / Human Resources **Grade** - Band 4 **Contract** - Permanent **Hours** - Full time - Part time - Flexible working 37.5 hours per week **Job ref** - 164-5498463 **Site** - City Hospital Campus **Town** - Nottingham **Salary** - £25,147 - £27,596 pa **Salary period** - Yearly **Closing** - Today at 23:59 Job...