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Systems Support Manager
3 months ago
Brief Description
An exciting time to join Orpington Delivery Unit with an opportunity to work on many infrastructure enhancement projects including the final phase of Victoria Re-signalling and many data quality improvement projects, as well as an interesting Geographical area ranging from inner London urban areas to Hastings / mid Kent more rural areas
We are seeking a Systems Support Manager to lead and direct system and database management processes within the Orpington Maintenance Delivery Unit and branching depots. The function will support multiple engineering disciplines including Track, Drainage, Signalling and Telecoms. The successful candidate will implement best practice with The Asset Data Management for Ellipse and Geogis Standard – ensuring process adherence and compliance concerning Network Rails infrastructure assets.
About the role (External)
Key Accountabilities Manage, coordinate and validate the upgrade, update, maintenance and utilisation of all systems and databases within the delivery unit. Provide direction and support including briefings on the use of systems and databases within the delivery unit. Manage the collation of information from the delivery unit team and third parties such that systems and databases are updated to provide accurate information at all times. Manage data quality within systems and databases to meet corporate requirements. Manage the integrated risk management process. Maintain and update the Active Risk Manager Database. Resolve issues that adversely affect the effective performance of systems and databases. Monitor, audit and report on the accuracy, receipt and updating of data. Provide information to support delivery of business plans and improvement initiatives and project works. Provide analysis and management reports as required to support maintenance delivery. Make recommendations where management action is required. Accurately update systems, databases and records as required including the Hazard Directory. Job Skills, Experience and Qualifications Essential Good time management Ability to work under own initiative as well as part of a team Ability to work under pressure and to deadlines & timescales defined by NR Standards Knowledge of Microsoft Excel An exciting time to join Orpington Delivery Unit with an opportunity to work on many infrastructure enhancement projects including the final phase of Victoria Re-signalling and many data quality improvement projects, as well as an interesting Geographical area ranging from inner London urban areas to Hastings / mid Kent more rural areasWithin the role you will work with and support numerous colleagues in their use of Network Rails maintenance systems ranging from front line colleagues to senior leaders, and become the subject matter expert in these systems for the Delivery Unit. Using your analysis skills you will correct any data anomalies within the asset and maintenance information, complying with the necessary Network Rail StandardsAs a system support manager there are a number of opportunities to expand and broaden your knowledge of the railway, asset and maintenance data as well as the ability to further enhance and develop data quality reporting and maintenance planning within the asset systems working alongside multi-disciplinary functions such as signalling, track, off-track and telecoms