Night Manager
6 months ago
We care about your career and are known for having the absolute best people in the industry. When you join us as an Night Manager you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you'll get
As a Night Manager at The Dorchester, here are just some of the great benefits you will receive:
Fantastic Employee bonus scheme and Excellent Service chargeComplimentary stays including breakfast across the Dorchester Collection Hotels 50% F&B discount at selected bars and restaurants within the Dorchester CollectionVibrant Social events that bring employees together including Summer party and Winter ballAmazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension SchemeApprenticeship, training and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others.Access to immediate well being advice, because We Care about our employeesWhat you'll do
You’ll love what you do and take pride in delighting our colleagues & our guests:
You will be responsible for managing room allocations, the day to day supervision of the Front Desk, guest liaison and in supporting the Front Office Manager in maintaining administrative systems and procedures. All to ensure our guests receives nothing but the best experience.Sometimes our guests have special requests such as room preferences and even special occasions. Most of these requests are fulfilled by our Night Manager.Our values of Personality, Passion, Respect, Working Together and Creativity guide us each and every day. The purpose of Night Manager is to live their behaviours to continue to create our legacy.Communication is what keeps our departments running perfectly. You must be able to communicate with other departments and extended hotel team in order to ensure the alignment remains.The Night Manager will act as an ambassador of the hotel with guests, suppliers and colleagues
The items shared are the essence of a day in the life of an Night Manager, but we’ll make sure you are provided with specifics on how we care for our hotel
What you'll bring
Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Night Manager you'll have the opportunity to bring these to life and continue to create our legacy.Communication is what keeps our departments running perfectly. You will have great communication skills with a strong customer service ethic.English is the primary language used in our hotel. You will comfortably communicate in this language.
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