Night Manager

5 months ago


London, United Kingdom Park Plaza County Hall London Full time

**Department**: Front Office

**Job Level**: Management

**Job Type**: Full Time

**Hours per week**: 40

**Job Reference**: req9869

**Date Posted**: 1 November

At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As the friendly face of the 299 guestrooms Park Plaza Victoria London Hotel, you will do more than just welcome our guests. The key role for you as our Night Manager will be to ensure that the service provided by the Night Reception team is beyond the normal guest experience that would be expected by our guests. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.

We are looking for a **Night Manager** who:

- Performs Head of Department duties connected to all Night and Front Office operations, and making crucial decisions
- Ensures guests' needs are met beyond expectation, and takes full responsibility for Health, Safety, Security, Licensing & Fire
- Plays a hands-on role leading the Night team by example and taking opportunities to motivate, train and inspire the Front of House team members
- Be proficient with Microsoft Office and have excellent knowledge of Opera
- Be available to work 4 days on, 4 days off, on a 12-hour shift basis (from 8pm to 8am)
- Who shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
- Previous experience as an Assistant Night Manager / **Night Manager** in a hotel is essential.
As a **Night Manager**you will receive:

- Two wellness days per year, meaning all team members start with 30 days of holiday per year (pro rata) - these increase with service
- **Salary: £30,981 per annum plus great benefits**:

- Discounted gym memberships
- Access to free financial and mortgage advice
- Shift patterns are shared at least 2 weeks in advance so you can plan your life around work
- Discounted hotel staff rates
- Two meals per day, every day (including days off if you wish to come in)
- Great Learning and development opportunities
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

**Park Plaza. Be part of it.



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