Workforce Information Support Officer
3 weeks ago
Job summary
Do you like variety? Do you have good Microsoft Excel skills? Are you looking for a new challenge?
The Workforce Information Team sits within our People Systems and Resourcing Team that comprises of e-rostering/medical rota, recruitment and temporary staffing. We are a friendly, flexible and supportive team and we feel this role is great experience for anyone looking for a career in HR Information or a related field.
This role will be based onsite at Airedale General Hospital.
Main duties of the job
The role will involve daily, weekly and monthly reporting to deadlines, picking up queries in relation to information, and working on updating HR Information systems. The information we work with is highly confidential, and is often reported at a National level, and therefore, excellent attention to detail, and an ability to identify issues with data quality is key to this role. Also essential are strong excel skills and a good understanding of information governance.
About us
We are always looking for enterprising and innovative approaches to the way we provide our services. We are a national centre for telemedicine and introduced telehealth to the UK offender healthcare sector and also provide the service to patients in their care homes. Community matters to us and we are supported by 400 dedicated volunteers and have strong links with Bradford University, Craven College and Leeds City College to ensure we inspire the workforce of the future.
We want to attract staff who embrace our 'Right Care' behaviours of compassion, a commitment to quality of care and working together for patients - we want to make these part of our DNA.
Job description
Job responsibilities
JOB SUMMARY/PURPOSE:
Alongside the Workforce Information Analyst this role will provide and develop a quality Workforce Informatics Service to support workforce benchmarking and performance, with responsibility for providing annual, routine and ad hoc workforce information reports. Support the provision, analysis and presentation of complex workforce information.
The post holder will utilise the Electronic Staff Record (ESR) database system working mainly with the ESR Business Intelligence reporting suite that provides detailed intelligence to all levels of the organisation.
Person Specification
Qualifications
Essential
Diploma/NVQ level 3 or equivalent level of knowledge or experience Evidence of continual professional and personal development
Desirable
ECDL
Knowledge
Essential
Understanding of the NHS Constitution and its implications Technical knowledge in business/administrative processes. Understanding of the healthcare agenda and how it fits with the Workforce strategy and operational activity. Systems knowledge
Desirable
In-depth knowledge of the ESR system Workforce planning models/tools
Skills
Essential
Excellent interpersonal skills and ability to influence at all levels Excellent analytical and problem solving skills Ability to cope with multiple tasks and prioritise workloads effectively and meet set deadlines Proven organisational and highly defined communication skills Highly developed and wide ranging IT Skills Advanced Excel, data manipulation, producing graphs Ability to diagnose problems and propose creative and practical solutions
Desirable
Report writing skills
Experience
Essential
Significant experience within a human resources field administrative processes and human resources planning Experience of using ESR Business Intelligence Experience of working across a large complex organisation Experience of communicating both verbally and in writing to Senior Management Experience of preparing reports that communicate complex information in an accessible format
Personal Attributes
Essential
Able to work under pressure to meet deadlines Self-motivated and resilient Able to work within the Trust Right Care Values & Behaviours framework oConfident, professional demeanor
Desirable
Professional credibility-
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