Hospitality & Events Coordinator -Recruitment Open Day

1 month ago

London, United Kingdom Houston & Hawkes Full time

Join us at Houston & Hawkes, one of Hospitality's Top 30 Best Places to Work

Houston & Hawkes invites you to our Recruitment Open Day on Thursday 6th June, in the heart of Central London, Oxford Street.

At Houston & Hawkes, we're not just about food and drinks; we're about creating memorable experiences. We take pride in being the top players in the contract catering business, and now we want YOU to be a part of our incredible team.

Join us at Houston & Hawkes for our Recruitment Open Day. We are looking for an enthusiastic, passionate and motivated Hospitality & Events Coordinator to join our team, providing a first-class service based at our brand new contract in the heart of London

We offer Monday -Friday roles with weekends off.

Date: Thursday, 6th June 2024

Time: 15:00-18:00

Location: Oxford Street, Client Site

Hospitality& Events Coordinator Duties:

  • Delivering excellent customer service
  • Serving customers, ensuring they receive an easy and seamless personalised experience
  • Have a daily catch up with the Client and update on catering requests for the week ahead
  • Taking bookings and update the booking system
  • To ensure preparation and service are established in line with client expectations, that they are consistently achieved, reviewed and updated in line with current requirements
  • To be aware of changing needs of customers and to develop new products and systems accordingly
  • To provide the client with an event quotation prior to their event and ensure the final costs are sent after the event
  • To ensure the hospitality brochure is updated and prices checked accordingly
  • Be able to pass on any feedback, queries from the event host straight away
  • To make recommendations for methods of improving efficiency
  • To maximise location income through efficient marketing
  • To ensure prompt and accurate completion of all weekly hospitality recharges are carried out and passed on to Finance in a timely manner
  • To establish and maintain controls in order to ensure the security of Houston & Hawkes and
  • Liaising between customers and chefs and service teams to ensure we continue to exceed expectations
  • Communicating regularly with the General Manager and Head Chef
  • Leading from the front to make sure everyone can excel in their role
  • Training and setting standards for all Hospitality Assistants
  • Monitor and maintain hygiene and cleaning standards
  • Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams
  • Handle customer complaints with professionalism and tact

Don't miss out on this exciting opportunity to explore a career with us

Please apply for the role and we will book a slot to secure your spot and get ready for a day of exciting opportunities and possibilities. We can't wait to meet you and welcome you into the Houston & Hawkes family

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