Care Home Administrator

2 weeks ago


Harlow, United Kingdom Excelcare Holdings Full time
Job description

Care Home Administrator

We have an opportunity for a well organised, dynamic  Administrator  to join our friendly team at our  Ashlyn Care Home in Harlow, Essex . Your dedication, reliability and support will make a difference to the smooth running of the home every day.

Excelcare is a family-owned care home group established for over 34 years. We provide the highest standards of care to older people with a range of needs including dementia, physical disabilities, and mental health issues. Outstanding care is central to everything we do. By joining us you will become one of the ‘family’ and in return for your dedication and hard work you can expect:

  • Salary: £10,676 per annum
  • 8am – 4pm every Thursday, and 8am – 5pm every Friday

About the role:

  • To implement and maintain effective administration systems.
  • To provide administrative support including Petty Cash, Banking, Invoices and Ordering.
  • Processing Timesheets to ensure that team members are paid correctly and in a timely manner
  • Supporting at meetings, taking minutes and notes as required.
  • Assist the Home Manager in daily, weekly reporting as required for the Senior Management Team and other stakeholders.
  • Assisting the Home Manager to ensure that people moving into the care home have a timely, empathic and welcoming admission.
  • Supporting with discharge reporting and documentation when people leave the home.
  • Answering the telephone and welcoming visitors
  • To support with the administration of recruitment, training, and supervision for team members.
  • Record and report staff absence/sickness.
  • To maintain and implement the organisations administrative policies and procedures
  • To attend team meetings and training for self-development as required for the role
  • You will make a difference every day by engaging in meaningful activities with residents as well as promoting independence, choice, dignity and respect at all times

What we are looking for from you:

  • Intermediate IT skills including the use of Word, Excel, and Outlook
  • Experience of Minute Taking would be beneficial
  • Excellent customer facing skills
  • Experience working in a varied, fast-paced environment
  • Accurate and concise verbal and written skills
  • Eligibility to work in the UK
  • GCSE’s in English and Maths or equivalent

What we offer in return for your hard work:

  • 28 Days holiday including Bank holidays
  • DBS Certificate paid by Excelcare*
  • Refer a Friend Scheme rewarding £500 for every person you refer*
  • Contributory Pension Scheme
  • Annual Salary Review
  • Long service awards
  • Team Appreciation Week
  • Comprehensive Induction Programme
  • Employee of the Month and the Excelcare Awards – Recognition of our committed teams for outstanding contribution

*Terms and Conditions apply



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