Administrative Assistant – Pharmacy Homecare Team

4 weeks ago

Llanelli, United Kingdom Hywel Dda University Health Board Full time

Job summary

This is a fixed term/secondment post until 01/06/2025 to meet the needs of the service.

If you are a Hywel Dda University Health Board employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application.

This is an excellent opportunity for an enthusiastic and motivated team player looking to work in a diverse and innovative team.

The provision of medication via the homecare route is a growing service, which provides benefits to patients and clinicians alike. We are seeking an individual who is motivated to deliver a high quality service and to support its evolution.

You will be based within the pharmacy homecare team at Prince Philip Hospital, Llanelli and develop close working relationships with patients, service providers and clinical teams.

Main duties of the job

The role will include clerical and administrative tasks to support the day to day running of the homecare service for the Health Board. You will be responsible for the management of prescriptions for patients receiving their medications via the homecare route, maintaining accurate records and resolving queries. In addition you will be expected to work closely with finance and procurement teams ensuring timely processing of orders and invoices, provide data for invoicing of high cost medicines and liaise with clinicians to ensure homecare prescriptions are provided in a timely manner.

The successful candidate must be proficient in the use of a computer, have proven organisational skills, the ability to prioritise their work and have excellent communication skills.

Previous experience of working within Pharmacy Medicines Management or Homecare is not necessary, however enthusiasm for a new challenge and a willingness to learn are key.

About us

Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:

Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;

Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;

48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;

Numerous locations providing mental health and learning disabilities services;

Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.

Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 10/06/2024

Person Specification

Qualifications and Knowledge

Essential

RSA 3 or equivalent demonstrable experience NVQ 2 Administration or equivalent demonstrable experience. High standard of general education. Demonstrable knowledge and understanding of the role of administration in health service, for example the need to follow policies and procedures Understands the importance of maintaining confidentiality at all times.

Desirable

ECDL Knowledge of health IT system

Experience

Essential

Experience of working in a busy office Extensive experience of liaising and communicating with the general public. Experience of effectively coordinating and prioritising a number of competing demands. Familiar and competent with Microsoft IT packages and of using IT systems Experience of using initiative to resolve routine problems.

Desirable

Worked in an NHS environment.

Other

Essential

Able to work in an environment with potentially frequent interruption Ability to travel to other sites in a timely manner. Flexible approach to the needs of the service.

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