Learning and Development Administrator
4 weeks ago
Job Description
Trainline is in a period of growth in the UK and across Europe with the People Team central to supporting the companys ambition and growth plans
Our mission as the Learning and Development team is to grow develop and retain great talent Youll be joining a team that is passionate about supporting our Trainliners to reach their full potential and committed to providing them with the resources programmes and growth opportunities to give them rewarding careers that drive engagement and higher levels of performance
We support Trainliners in the UK France Italy and Spain
Responsibilities
Reporting into the Head of Learning and Development youll be the engine of Learning and Development providing administrative support to the Lamp;D team You will be responsible for a wide range of activities including the coordination of all centralised courses programmes and events maintaining our Learning Experience Platform and getting involved with content creation and curation
You will also support our Learning and Development advisor and will work closely with them to provide high quality support to our Trainliners
Daytoday youll be responsible for:
Managing all admin for workshops programmes and events including booking rooms sending invites to delegates and trainersfacilitators making sure all equipment and resources are organised and provided organising any lunch or refreshments if needed for in person workshops tracking attendance collecting feedback and providing the data to Lamp;D Advisor and HeadEnsure accurate detailed training records are maintainedLiaising with external training providers and certified bodies as requiredMonitoring the Learning inbox ensuring all emails are replied to in a timely manner and escalated to the relevant peopleEnsure the relationships between the Lamp;D team internal stakeholders and external suppliers are positive and productiveBuying EU personal learning requests for our Trainliners once they have been approvedProcessing and tracking all expenses correlating to the personal learning budgets ensuring everything is accounted for and correctSupporting with creation of invoices for all Lamp;D activityManaging our compliance training platform and ensuring all our Trainliners have completed trainingManaging our Learning Experience platform and supporting with content creation and curation of external contentPromote Lamp;D activity to our Trainliners with a strong focus on delivering excellent customer serviceProducing adhoc and regular training report and updating our Lamp;D dashboard monthlyQualificationsWere looking for a team player with a growth mindset and a passion for learning A selfstarter with a helpful peopleorientated demeanour who is always willing to support our Trainliners Superstrong organisation and interpersonal skills are essential and youll also bring the ability to work at pace and with agility
A Learning amp; Development qualification isnt necessary as long as you can demonstrate your interest in Lamp;D and have a genuine passion for growth and learning well provide you with the necessary professional development to make you an Lamp;D superhero
This is fantastic opportunity for someone who is passionate about Lamp;D keen to work in a fastmoving forwardthinking technology business and looking to develop their career
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