Administration and Office Supervisor

2 months ago

Blisworth, United Kingdom Gallagher Full time

Overview

Are you an experienced administrator looking to take the next step in your career? We are currently seeking an Administration and Office Supervisor to join our team. In this crucial role, you will play a vital part in providing administrative support to our busy claims teams and ensuring the smooth running of our office. From managing calls and post to coordinating repairs and payments, your contributions will be essential in delivering the highest levels of service to our clients. If you can can work both independently and collaboratively, prioritise tasks effectively, and take initiative, then we want to hear from you. Above all, we value individuals who are committed to understanding our clients' needs and delivering bespoke and reliable solutions. Join us today and make a difference. How you'll make an impact To assist in managing the Administration and CST Teams, as well as working closely with and assisting the Business Manager with general office administrative duties such as H&S, office events, office suppliers, other adhoc tasks in keeping with the role. Team and Service Delivery responsibilities: Training and mentoring of new joiners; To act as a referral point for the teams; Achieving consistency of delivery; Team, H&S and Office compliance with agreed office protocols; Answering telephone calls made to the Office; Opening, sorting and scanning of incoming post and franking outgoing post; Referencing unreferenced post, this may involve making telephone calls to third parties and their motor insurers/solicitors; Sending out repair instructions to engineers, requesting engineers reports and payment packs; Making payments on the system and updating claims records; Photocopying, zipping and scanning of documents Ad hoc projects/tasks as per business need. Absence management for both the Administration and CST Teams; To provide absence cover for the Business Manager; Ad hoc projects/tasks as per business need. About You We are seeking an experienced and tenured administrator who is either looking for the next step or someone who has already gained supervisory experience Good organisational, time management and communication skills are very important Someone who can work well on their own and in a close team environment Can prioritise and use initiative as well as being keen, and positive, in providing full support services Excellent reliability and punctuality Ability to balance and prioritise workload; Ability to delegate tasks. Attention to detail and accuracy Eligibility to work in the UK Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…

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