Communications Coordinator

2 weeks ago

Bodmin, United Kingdom Corserv Full time

Cornwall Housing is changing - we want to be better Join our friendly communications team, working to improve tenant's services and communities across Cornwall. We are looking for applicants with communications content skills to join the team. If you're interested in developing your knowledge and experience in communications, then this could be a great career development opportunity for you. 

About the Role

We’re working hard to transform every area of our business so that we can improve the services we provide to our customers. It’s a big ask and we need talented and determined people to help us achieve our goals.

An important part of our improvement involves how we communicate and engage with our residents and other stakeholders. 

To help us deliver this work, we’re recruiting a Communications Coordinator to join our team. This is a great career development opportunity, as you will: 

Work closely with the Customer Service and Communications and Engagement Team to coordinate any messages or updates across all communication channels. Staff the Cornwall Housing Social Media channels, being the voice of the business and displaying the ‘Customer First’ mindset in all interactions. Flagging any developing issues so that a coordinated response can be gained to prevent escalation of comments into News Stories. Craft and issue internal staff communications Contribute to the production of bespoke communication plans, including working with staff and customers to take great photos and create good videos 

To be successful, you'll have:

Relevant marketing or media related vocational/professional qualification or relevant experience Experience of successful delivery of marketing and media campaigns Excellent attention to detail, analytical skills and IT skills

To find out more about the role and requirements, please view the .

Our offer to you

Salary: £, per year

Working Hours: hours per week

Contract Type: Permanent

Base: Hybrid working – mostly working from home with regular trips to head office in Bodmin and in the community as required

If you decide to make the leap and join our team, you will also have an employee benefits package that includes:

Local Government Pension Scheme days annual leave plus bank holidays (rising to after years continuous service), plus option to purchase additional leave  Family friendly policies Business flexi time – with days per month flexi leave allowed Investment and support in your continuous training and development

Safeguarding

We are committed to safeguarding the welfare of all our service users, clients and customers. This role is subject to a Basic DBS check. If the role is working with vulnerable individuals and/or children and young people, you will be asked to complete a relevant DBS check to be successfully appointed to the role.

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