Support Assistant

2 weeks ago

Croydon, United Kingdom Evolve Housing + Support Full time

Are you looking for a new care and support opportunity? If you are passionate about making a real difference through supporting vulnerable people, we would love to hear from you

We have a Support Assistant role in one of our supported housing services in Croydon. The role builds on customer care, health and safety, flexibility, adaptability, and other skills to assist homeless individuals who are unable to live independently, by offering them the practical and emotional support they need to regain their independence.?

Based in Croydon, the Mental Health Step Down service consists of Eva House, Emily House and Crocus House and supports 27 people up to 65 years of age experiencing mental ill health

Our customers come with a range of support needs, such as those associated with mental health, care leaver status, probation, ex-offending, domestic violence, learning disabilities and asylum seeking.

The support for each customer is person-centred, requires creative energy and is hugely rewarding for colleagues as well as life changing for our customers. This means embracing a dynamic work environment where each day presents unique challenges, offering valuable opportunities for personal and professional growth.

You will join a lively, supportive, and friendly team to work together to provide an excellent service for our adult customers. As the Enhanced Senior Support worker you will need to able to lead by example and provide support and supervision to colleagues on shift.

You will be required to support a caseload of at least 10 customers to:

Identify their strengths as part of our asset-based approach and identify their needs, opportunities, rights, and responsibilities to enable them to move onto to independent living Plan and set targets to achieve and take appropriate action to meet their goals and aspirations Take part in activities and provide them with opportunities that generate aspiration and confidence

A key part of the role is enabling customers to gain necessary support from other agencies so you will need to be able to network/build relationships with those in other organisations and support customers through their processes to access the support they need such as accessing benefits, housing and education.

You need knowledge of safeguarding and how this may apply in the day-to-day work we do as well as. understanding of the reasons why people become homeless and the needs and challenges they face and of statutory as well as the voluntary resources available to homeless people.?

Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves. Equality, diversity and inclusion are key objectives for us, and we reflect this in our recruitment practices, actively seeking applications from all parts of the community regardless of race, religion or belief, sex, sexual orientation, gender identity, age, or disability.???

You will need to have the correct right to work in the UK in place, as Evolve does not have a sponsorship license.

Please ensure that your answers give a clear outline of how your application meets the criteria for this role using the included job description and person specification.?

You will need to be able to work shifts on a pre-planned rolling rota - 5 /7 days a week including mornings (from 7am), evenings (to 10pm) - these also include mid shifts and weekends.

In return, we can offer you:?

Over 6 weeks holiday per annum (rising with service)? Ability to buy or sell additional one week holiday per annum? Employee paid DBS checks? Occupational sick pay?? Employer contributory pension scheme? 4 x Life Assurance? Medical Cash Back Plan? Yulife Employee Assistance & Rewards Programme? Cycle to work scheme? Full training and induction programme??

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