Customer Service Advisor

4 weeks ago


The Royal Town of Sutton Coldfield, United Kingdom People Solutions Group Full time

Customer Service Advisor

Monday - Friday: 8.00AM - 4.00PM

Pay Rate: £11.44 PER HOUR 

 

What's in it for me?

People Solutions are currently recruiting for a Customer Service Advisor's to join our well-established client based in Sutton Coldfield. 

You will be answering Inbound calls speaking to Customers regarding a broad range of information and will involve complaint handling

If you can demonstrate a good tele manner, are a confident and clear communicator and are willing to learn, we would love to hear from you

What are the benefits?

  • Weekly Pay
  • Excellent hourly rates 
  • No weekend working 

Day to Day Duties

  • Answering calls over the tele and email
  • Liaising with internal and external departments
  • Responding to customers within set time frame
  • Updating company database
  • Dealing with complaints

Essential Skills

  • Previous tele based customer service is essential
  • Confident and professional tele manner

Desirable Experience

  • Previous call centre experience and complaint handling would be desirable

What training is provided?

  • 2 weeks training is provided

Contact

Apply today by clicking below



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