Risk & Recovery Lead (Health, Fire & Food Safety)

Welcome to KFC.

Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC.

Since 1939, we’ve been bringing finger lickin’ good chicken to the world, and today we’re proud to be in over 1000 communities across the UK & Ireland. But without our people, none of it would be possible. Just like our recipe, they’re all original.

Join us. Bring it. And together, we can be part of something truly extraordinary.

Bringing it to the role.

The Risk & Recovery Lead role is to ensure that our Risk & Compliance strategy is best-in-class ensuring we always do the right thing when it comes to managing risk and safety. You will continue to build on the KFC UK&I brand reputation by developing strategic relationships and influencing key stakeholders at all levels.

Critically, you will be able to turn technical risk and safety knowledge and ability into practical thinking that will continue to help our restaurant teams’ and guests’ safety.

This role is part of the Risk and Compliance Team, reporting into the Operations Risk and Compliance Leader. The team sits within the wider Restaurant Excellence department, where our priority is running great restaurants. The right person will lead and influence across a variety of projects and workstreams aimed at ensuring risk and compliance is at the forefront of everyone’s thinking.

This role will be a field-based role working across the UK&I.

What you’ll do

Take a strategic look at the safety culture and performance in the business to drive continuous improvement in the risk & compliance space by analysing data across a broad spectrum of measures, including audits, accidents and enforcement visits.

This role would be the Risk & Recovery Lead for the Equity Estate, where you would work closely with the Regional Teams to support on Risk Assessments, safety performance coaching, accident/incident investigation, enforcement challenges, compliance with legislative requirements, etc.

• partnering closely with our franchisees to support on restaurant safety matters, through collaborative working and clear policies, processes and communications.
• with the Operations Compliance Manager and Food Safety Manager to understand risk areas and lead the recovery programme to address performance opportunities
• collaboratively with other functions across the business including Central Operations, Field Operations Sustainability, and Construction and Development, to effectively manage risk.
• our relationship with our Primary Authority partners for Environmental health and fire safety to develop, review and assure policies and processes.
• abreast of any changes or updates to legislation or industry guidance to ensure we are proactive in compliance with our legislative requirements.
• the way in ensuring all our restaurants meet the highest standards set by legislation and statutory guidance and enforced by statutory bodies.
• Operational teams to respond to regulatory contact in a timely and professional manner.
• the Regional Safety Managers for the Equity business.

What we’d love from you

About You

• and enthusiastic about leading Risk & Safety.
• to influence senior leaders both internally and externally to KFC.
• high communication skills, both written and verbal.
• to prioritise and effectively manage time and projects to meet deadlines.
• thinker who is capable of understanding root cause analysis and applying actions to drive consistent change.
• to develop and sustain relationships.
• at working as part of, and leading, a team.
• and keen to continuously learn and develop.
• action-driving ability, and attention to detail in managing projects and processes.

Experience

• Related Degree (or equivalent qualifications) in a safety and/or risk-based subject such as Environmental Health or Risk Management is essential.
• in a safety, risk or compliance role in either the private or public sector.
• in the food service or retail sector would be a huge benefit.
• experience of leading people would be advantageous.
• in managing complex investigations into safety-related incidents and accidents.
• track record of managing both internal and external stakeholders.
• level of operational and people & culture knowledge.
• of working in a fast-paced environment.

Be Original.

At KFC, everyone gets a seat at our table. Since we landed in the UK in 1965, we’ve fed our people’s potential – to be their best selves, make a difference and have fun.

Because it’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original.

You’ll work with colleagues who all bring their originality to the table: their energy, spirit and sizzle and make every day high flyin’ and high fryin’.

As a multi-billion-pound business with over 1000 restaurants, we take ambition seriously. You’ll be treated with respect and supported in everything you do as you roll up your sleeves and play your part in bringing finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible working to the chance to earn qualifications, we got you. There are all kinds of opportunities at KFC.

Buckets of Benefits

A career with KFC offers much more than just fantastic earning potential. We reward achievement with amazing incentives and benefits, including:

• hybrid workingwith our Restaurant Support Centre located in Woking, Surrey – a 24-minute train ride from London Waterloo. Depending on job requirement, travel across the UK & Ireland may be required.
• pension with up to 11% company contribution.
• time – finish up at 1pm every Friday, all year round.
• Well Days - 5 days per year to disconnect from our day-to-day (in addition to 25 days annual leave and bank holidays).
• can buy or sell up to 5 extra days of your core annual leave allowance each year.
• 5 years’ service, annual holiday allowance increases to 30 days.

Bonus – We work hard and do our best work to succeed together. When the company and individual goals are reached, you’ll be rewarded through our bonus scheme.

Wellness– We want you to be your best self, so you’ll have access to lots of wellbeing initiatives and programmes, including Telus Health, and 1:1 Mental Health coaching sessions with our partner Sanctus.

• healthcare, including access to Digital GP, with the option to increase to include family cover.
• and Voluntary benefits including Dental Insurance, Health Screening and Gym Discounts.

Insurances – All colleagues are covered by our life and income protection insurance which provides protection and peace of mind.

• Support may be available for job-related qualifications.
• Leave – We offer enhanced paid leave and flexible return to work options for those important times.
• Discount – If you love KFC as much as we do, you’ll received a 25% discount.

Our Commitment to You

Our customers come from all walks of life and so do our teams. We value, support, and celebrate the things that make Team KFC authentic and original and all candidates – regardless of age, background, ethnicity, gender, ability, religion, or sexual orientation. 

We welcome applications from underrepresented groups in our industry such as women, people with disabilities, ethnic minorities and members of the LGBTQ+ community. 

To make your journey with us accessible and tailored to your needs, we encourage you to let us know if you'd like any additional support with your application, have a disability or condition that may affect your performance during your recruitment process, or any other requirements.

Neurodiverse? Our accessibility toolbar can support you when you apply.

Ready to apply?

If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.

Don’t tick all the boxes? Don’t worry. If you don’t match all the criteria for the role and still think you’d be a great fit, we’d love to hear from you.