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Maintenance Controller

3 months ago

Chesterfield, United Kingdom Royal Mail Full time

We are now recruiting for a Maintenance Controller within the Fleet Customer Service Centre - Future Walk, Chesterfield S49 1PF.

Salary : £42,948 per annum.

Full time - 39.5 hours per week. Working Monday to Friday 06:00 - 14:00. There wil be a requirement to work 3 days in the office each week.

The Candidate will be responsible for a range of Operational, Technical & Cost Controlling decisions in Royal Mails External Maintenance Function. The candidate will work as part of a team consisting of Technical Controllers, Cost Controllers, Service Advisors & Administrators, and will work across a range of processes that will entail delivering to daily, weekly, and monthly targets. The Maintenance Control & Bookings team are responsible for Arranging the booking of Internal and External Maintenance, liaising with relevant Stakeholders, Managing External Operational Workflow, controlling expenditure and processing relevant Compliance Documentation. 

Key Accountabilities
• Operational accountability for up to 230 Live Jobs per Week
• Manage annual workflow of up to £8m per annum
• Interface with up to 100 Maintenance Providers to drive performance improvements
• Manage the day-to-day relationship of up to 40 Internal Customers
• Lead a team consisting of 1x Cost Controller, and 3x Administrators
• Provide Technical Support & Triage for the External Booking Function
• Investigation of Quality, Red Flag & OCRS Events
• Deliver the Maintenance Plan, inclusive of Trailer quota, for the aligned Control Region
• Ensure robust Compliance documentation is maintained for all Works carried out within region
• Continually Adapt, Grow and Diversify Supplier Network within region

Essential 
• Excellent IT Skills, computer literate – preferably with experience in a range of software packages including Excel, Word, PowerPoint etc (Essential)
• NVQ Level 3 or Equivalent in a relevant Automotive Engineering and/or Maintenance Field (Essential)
• 5+ Years of Experience Working in a Workshop and/or Fleet Environment (Highly Desirable)
• Experience of Authorising Work in a Fleet Environment (Advantageous)
• Experience of liaising with Suppliers and External Suppliers (Advantageous)
• Experience of Quality checking HGV Compliance Documentation (Advantageous)
• Demonstrable evidence of leading a team of Technicians and/or Administrators

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. 

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.