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Receptionist

2 months ago

Manchester, United Kingdom LAH Property Marketing Full time
Description
Receptionist – Manchester We have an exciting opportunity for a full-time corporate receptionist to work in a wonderful recently refurbished grade II listed office building.  Ideally located between two of the city’s most popular business districts, St Peters Square and Spinningfields, the building is a short walk from St Peters Square Metro link and Manchester Piccadilly. 
You will ‘own’ the ground floor reception, taking pride in managing every visitor’s journey, ensuring an exemplary level of customer service is delivered, with the ultimate aim of leaving a lasting impression.
You will liaise with letting agents and prepare the building for viewings, working seamlessly with the teams on the ground to ensure a first-class viewing experience. As companies start to move in you will naturally welcome incoming occupiers, helping to curate a ‘building community’ 
Hours  - 9am – 5pm Monday to Friday
Salary -  £25,584 pa
Key ResponsibilitiesManaging reception
  • Manage and take ownership of the reception area to ensure the ambiance reflects the clients’ expectations
  • Responsible for delivering an exceptional meet and greet service, ensuring a warm, friendly and professional welcome
  • Sign in all visitors to the building following appropriate reception processes
  • Efficiently manage deliveries including couriers and post 

The Building
  • Confidently manage maintenance contractors and ensure building issues are reported and managed to resolution.  This will include communication with the Facilities Manager 
  • Develop strong working relationships with the local letting agents and support them by ensuring any vacant office space is kept pristine in preparation for viewings
  • Produce a weekly report for key stakeholders

Concierge initiatives
  • You will be interested in local news and what’s happening in the area and keeping tenants informed
  • Research and deliver relevant initiatives, freebies and services which are of interest to those who work in the building, as and when required
  • Introduce a monthly newsletter promoting initiatives and concierge services– helping to create a community vibe

Skills, Knowledge and Expertise
  • You have a vibrant personality and a can-do attitude to own and front this high-end reception area
  • You must be proficient at delivering a high-end ‘meet and greet’ service, working efficiently and professionally at all times
  • You have excellent verbal / written communication skills 
  • You are Mac/PC literate and proficient in Microsoft Office and related software packages

BenefitsCompany pensionReferral programmeWellness scheme, including a 24-hour confidential helplineCompany events

LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.

For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.