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Volunteering Design Manager

2 months ago

London, United Kingdom The Scout Association Full time

We have an exciting opportunity for a Volunteering Design Manager to join our team based in Gilwell Park or Home based. 

Responsible to: Head of Volunteering Experience

Location: Gilwell Park or Homebased

Salary:  Grade G - £48,235 per annum (Gilwell based, inclusive of Outer London Weighting)

Salary:  Grade G - £46,475 per annum (homebased)

Please note:

If Gilwell Based contract the expectation would be to come into the office once a week plus one day a month for collaboration with wider team 


If home based contract, then expectation is once every 4-6 weeks.

Term: Permanent

Working Hours: 35 hours per week 

We’re Scouts and everyone’s welcome here - all genders, races and backgrounds. Right across the UK, we help over 400,000 young people aged 4-25 gain skills for life and find their place in the world. 

About Volunteering Design Manager Role:

The key purpose of this role is to lead and work with the Volunteering Design Team to design and deliver ‘products’ to better the experience of Scout volunteers. This includes maintaining products to support volunteer training, local governance and the overall volunteer journey. This role uses Agile and Product Management techniques to deliver products quickly and in partnership with volunteers, to ensure support for volunteers remains current and relevant

Key responsibilities as our Volunteering Design Manager Role include:

  • Support and deliver operational projects in line with wider strategic priorities.
  • Provide support to volunteers at the Scouts who deliver Scouting locally by ensuring that resources and policy are up to date, fit for purpose and meet the needs of volunteers. 
  • Work in partnership with Team UK and UK People Team volunteers to ensure that resources are simple to use, understand and are relevant to volunteer needs. 
  • Effectively identify and prioritise products and maintain a clear backlog and team work plan, using feedback from a wide pool of volunteer and staff stakeholders and data.  
  • Liaise with internal stakeholders to ensure resources produced are edited and checked for accuracy from a programme, international, inclusive, volunteering and technical perspective 

What we are looking for in our Volunteering Design Manager Role:

  • Able to effectively line manage, prioritise workload and work to meet deadlines  
  • Excellent planning and organisational skills with the ability to prioritise, manage and deliver a diverse workload for yourself and your team based on user needs and evidence
  • Able to effectively lead and motivate a team in a matrix environment, providing support, feedback and guidance, ensuring a high quality output  
  • Excellent knowledge and understanding of current volunteering trends, challenges and solutions  

What we can offer you as our Volunteering Design Manager Role:

  • Work in a way that suits you, your role and your department
  • Be proud to say you’re part of a team with Investors in People (Gold)
  • Plenty of opportunity for learning and development
  • 28 days holiday a year, plus bank holidays rising to 32 days after two years

We are proud to be a family-friendly employer and offer…

  • Maternity/Paternity Leave
  • Flexible working hours
  • Store Discount at our Scout Store + other online benefits

Closing date for applications: 11:59pm Sunday 22nd September 2024

Your application must include a cover letter that addresses how you meet the person specification above.

Interviews will be held at Gilwell Park, Chingford, on Wednesday 9th or Thursday 10th October 2024

The Scouts is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds.

Strictly no agencies.