Chief Operating Officer

4 weeks ago

London, United Kingdom Florence Nightingale Foundation Full time

Position: Chief Operating Officer
Reports to: Chief Executive Officer
Hours: 35 hours per week (full-time) 
Contract: Permanent 
Location: London with hybrid working – flexible and home working policy   

We are seeking an operational and people focussed Chief Operating Officer (COO) to join our Executive Team. You will drive development of all financial and operational management, processes and reporting, overseeing the organisation’s day-to-day operations including the leadership of Finance, People, Governance, Fundraising, Marketing and Communications and Digital. 

The successful candidate will have held broad finance and operations positions, with a track record of interacting at Board level and presenting clear financial and management information. Whilst you don’t have to be financially qualified, we do need someone with strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively. You will have experience in implementing new and/or successful improvements to existing systems and processes, with a track record of driving organisational change. The post holder will have a good understanding of regulation and best practice alongside the ability to develop efficient processes and controls in line with our governance framework. Ensuring that people are at the centre of the Florence Nightingale Foundation (FNF) you will play a key role within the Executive team supporting the charity to achieve sustainable growth and delivery of efficient and effective services ensuring plans are developed and implemented, and targets are met. 

You will have a passion for our purpose, commitment to our mission and alignment with our organisational values. Whilst being robust about process, you need to be able to flex to changing circumstances and be skilled at getting the best out of people as well as driving a culture of continuous improvement and learning. Crucially, you will be wholly committed to driving forward the core infrastructure for our work supporting nurses and midwives in leadership development to improve health and care outcomes. 

This role provides a unique opportunity to inform, lead and shape the future of our impactful charitable mission and growth. 

Experience, Knowledge, and Skills 

  • Proven experience as a senior leader in ideally a non-profit or public sector organisation

  • Strong and extensive operations management experience, financial leadership and programme delivery 

  • Experience of working on projects to integrate systems and improve processes / ways of working would be highly desirable 

  • Demonstrated success in strategic planning, organisational development and stakeholder engagement 

  • Excellent leadership and team management skills, with the ability to inspire and motivate staff 

  • Exceptional communication and interpersonal abilities, capable of representing the charity effectively to external audience 

  • Experience of working with a Charity Board of Trustees 

  • Proven ability to develop a long term financial strategy and plans 

  • Experience of developing and implementing processes and policies as well as setting standards and targets aligned to organisation objectives 

  • A commitment to the charity's mission and values 

  • Excellent numerical and analytical skills with the ability to distil and communicate complex financial information in a way that is easy to understand 

  • Ability to think strategically, anticipating future trends and developing plans accordingly 

  • Encourage innovation and seek to understand best practice from both inside and outside the sector 

  • Strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively is essential 

  • ACCA/CIMA/ACA or an equivalent finance qualification is desirable 

First interviews: Monday 2 December – face to face at our offices in London Bridge  

Second interviews: Thursday 5 December – remote  

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