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Equine Veterinary Receptionist

2 months ago

Maidstone, United Kingdom CVS Group Plc Full time

Equine Veterinary Receptionist - Bell Equine

Practice Site: Bell Equine

Bell Equine

Are you passionate about making pets a priority? Here at CVS, so are we

We are seeking an enthusiastic individual with a passion for animals to join us as an Equine Veterinary Receptionist at Bell Equine Veterinary Clinic.

Location: Mereworth, Maidstone, Kent

Contract: Permanent

Hours: 40 hours per week

Shift Pattern: Monday – Friday ranging between the hours of 08.00 – 18.00. There may be a requirement to cover a rota for weekend shifts.

About Bell Equine Veterinary Clinic:

Bell Equine is an equine-only hospital with 26 veterinary Surgeons, supported by over 28 nursing, stable and administrative support staff.

They offer a professional, efficient and compassionate service to our clients and their horses, as well as pursuing the goal of clinical excellence.

Take a look at the practice here:

About CVS:

CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.

Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.

Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK:  CVS Ode to Veterinary Professionals

About the role:

Day-to-day duties of the role will include:

Answering phones and booking appointments Responding to queries via phone, in person and email Registering new clients Completing insurance forms Taking payments And most importantly; providing a warm and welcoming experience to our clients arriving at the practice

What we're looking for in our Equine Receptionist:

Previous Receptionist experience is essential , veterinary experience is a plus Familiarity or experience with horses preferred Due to our location, your own transport is essential Resilient with the ability to cope with potentially distressing and emotional situations An excellent communicator with strong empathy Excellent customer service skills and experience in dealing with members of the public A positive attitude and excellent teamwork skills Proficiency in Microsoft Office and other database management and operating systems

What we can offer you:

We know that benefits are key and that your personal benefits priorities will differ from others, so