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Customs Clearance Broker

4 months ago

Hounslow, United Kingdom xpo Full time

Logistics done differently.

Do you have experience processing import and export documentation in a freight-forwarding environment? Are you seeking a fast-paced data entry position where you can truly make an impact and grow? Do you aspire to work for one of the most forward-thinking and rapidly expanding logistics companies out there?

Pay, benefits, and more:

We're offering a competitive salary . Additionally, we provide 20 days of holiday (plus bank holidays), with the option to purchase additional days. You'll enjoy various high street discounts, a cycle-to-work scheme, a workplace pension, and numerous other perks.

What you'll do on a typical day:

Day-to-day, you will be part of a team and will arrange an array of import and export clearances for key clients, processing promptly to ensure top-notch service. A significant aspect of your role involves transferring data from various sources in our customers' documentation to our operating systems - accuracy and speed are paramount. You will be responsible for submitting documentation to HMRC, monitoring progress, and resolving any queries through communication with our customers or internal XPO management. Each day, you will engage with different stakeholders/customers, managing multiple tasks simultaneously and handling various streams of information from different sources.

What you need to succeed at XPO:

Previous experience working for a freight forwarder, with a focus on Customs - imports/exports is preferred. However, we're open to candidates with strong and efficient administration skills who are eager to learn. Knowledge of transport and commercial documentation and compliance would be advantageous, as your daily tasks will revolve around this. Exceptional customer service skills and confidence on the phone, coupled with effective written and verbal communication abilities, are crucial for success in this role.