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Senior Administrator

2 months ago

Gillingham, United Kingdom Senseco Systems Limited Full time
  • Manage and oversee team inboxes, ensuring that all communications are handled efficiently and escalated when necessary.
  • Take a lead role in maintaining the engineers' diaries and workloads.
  • Ensure prompt and accurate responses to client inquiries
  • Manage escalations and build long-term client relationships to ensure customer satisfaction.
  • Take a proactive role in obtaining quotes for materials required for operations.
  • General administration duties, to assist where necessary.
  • Assist the Senior Operations Support Administrator
  • Assist in general office tasks such as filing, photocopying, and data entry.

Skills and competencies:

  • Good organisational skills
  • Familiarity with business software such as Microsoft Office
  • A high level of confidentiality
  • Excellent interpersonal and customer-facing skills
  • Strong communication skills, both written and verbal
  • The flexibility and willingness to learn
  • To enjoy working with people
  • The ability to work as part of a team, but also autonomously
  • The ability to work accurately, with attention to detail
  • Computer Literature