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Supporter Experience Manager
3 weeks ago
Supporter Experience Manager - Temporary (up to 12 months) Internal only
Salary Grade F Contract type Temporary: Fixed Term Contract or Secondment Hours Full Time Location Poole, Dorset, England Interview date 25 June, 2 July or 3 July Closing Date 21-06-2024 Reference 17585 Documents (please view all documents)(PDF, 117.49kb)
(PDF, 212.46kb)
Internal vacancy
The RNLI actively promotes continuous development within the organisation and is only seeking applications from current RNLI employees and volunteers at this time. If this position is not filled internally it may be re-advertised openly. #LI-DNI
At the RNLI our selfless lifesavers are powered by the very best technology and our Supporter Experiences are powered by the very best support. It’s our role in Supporter Experience to provide this support. We turn every interaction into a positive experience that strengthens relationships. We value every penny our incredible supporters donate, and we value every bit of feedback they give us.
We’re looking for an experienced fundraiser and skilled project manager to lead this high performing team in their support of Customers. You will use voice of the customer insight to help guide and shape the ways in which we fundraise, welcoming and managing feedback out to stakeholders and influencing them to use it to shape delivery. You will be our first point of contact for the Fundraising Regulator ensuring compliance across your team and gathering insight from all our delivery teams to inform your mandatory reporting. Experienced in financial and resource planning, you will balance your budget to always provide the optimum support in the right place at the right time.
If you are passionate about customer service, a great leader, superb at stakeholder engagement and awesome at resource management, apply today and help us to ensure the RNLI has the support it needs to keep on saving lives now and in the future.
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Supporter Experience Officer
2 weeks ago
Poole, Poole, United Kingdom RNLI Full timeSupporter Experience Officer (Internal only) Salary £23,089 Contract type Permanent Hours Full Time Additional information Monday to Friday (37 hours per week - between 8am and 6pm) Location Poole, Dorset, England Interview location Poole Reference 17084 Documents (please view all documents) (Word, 50.2kb) (PDF, kb) (PDF, 130.51kb) Internal vacancy ...
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Supporter Experience Officer
3 weeks ago
Poole, United Kingdom RNLI Full timeSupporter Experience Officer (Internal only) Salary £23,089 Contract type Permanent Hours Full Time Additional information Monday to Friday (37 hours per week - between 8am and 6pm) Location Poole, Dorset, England Interview location Poole Reference 17084 Documents (please view all documents) (Word, 50.2kb) (PDF, 13866.37kb) (PDF, 130.51kb) ...
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Supporter Experience Officer
2 weeks ago
Poole, United Kingdom RNLI Full timeSupporter Experience Officer (Internal only) Salary Grade C Contract type Permanent Hours Full Time Additional information Monday to Friday (37 hours per week - between 8am and 6pm). Please note you must be able to work to the standard shift patterns Location Poole, Dorset, England Interview location Poole - office based Interview date w/c 8 July...
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Patient Experience Facilitator
2 weeks ago
Poole, Poole, United Kingdom Dorset HealthCare University NHS Foundation Trust Full timeThe Patient Experience Team are looking for a part time Patient Experience Facilitator, Band 4. We support front line teams in Dorset HealthCare to be "Better Every Day" by understanding how services can be improved, based on patient feedback. We are a small but dedicated team who work across the whole Trust, supporting 400 teams in both mental health and...
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Supporter Experience Officer
4 weeks ago
Poole, United Kingdom RNLI Full timeSalary - £22,222 (pro rata) - Contract type - Permanent - Hours - Part Time - Additional information - Monday to Friday (29 hours per week - between 8am and 6pm) - Location - Poole, Dorset, England - Interview location - Poole - Interview date - w/c 11 March - Closing Date - 03-03-2024 - Reference - 17084 - JP - Supporter Experience Officer.docx (Word,...
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Trading Support Manager
2 weeks ago
Poole, Poole, United Kingdom Sainsbury's Full timeJob Description You're always in the right place at the right time. From supporting customer operations to store processes, or leading your colleagues, you know how to deliver great standards. And when you're part of one of our store leadership teams, you'll do that every day. What you'll do From new joiners onwards, you'll spot the best times and ways to...
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Guest Experience Executive
3 weeks ago
Poole, United Kingdom Harbour Escapes Limited Full time**Days of work**: **Rota - working days to be confirmed at interview** **Company description** Harbour Escapes is a premium hospitality brand based in Sandbanks, Dorset and offers high end staycation with a bespoke service and package. We are passionate about our guest experience and offer handpicked staycation properties in some of the most exclusive...
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Youth Support Worker
2 weeks ago
Poole, United Kingdom Horizon Care & Education Full timeRole: Support WorkerSalary: £23,400 plus £900 car allowance, mileage and on-call allowanceHours: Full timepart time flexible working available across 7 days with on-call and occasional weekendssleep-ins.Horizon Care have an opportunity for a Support Worker to join our fantastic team.Our Supported Accommodation division provides support to Young People from...
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Lived Experience Practitioner
3 weeks ago
Poole, United Kingdom Dorset HealthCare University NHS Foundation Trust Full timeDo you have lived experience with a mental health condition or eating disorder, wanting to shape how our patients voices are heard? The Dorset, Hampshire and Isle of Wight Adult Eating Disorder Provider Collaborative are looking for a Lived Experience Practitioner to join our small, friendly, and supportive team. The Provider Collaborative recognises that...
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Customer Experience Associate
2 weeks ago
Poole, United Kingdom Connect-IT Recruitment Full time**Customer Experience Associate** **Salary**: Up to £28,000 DOE, Parking On-Site, Bonus Scheme. **Location**: Poole **Work Pattern** On-Site Our client is looking for someone with a background in customer service and looking after clients. Someone who is proactive with good attention to detail skills would be perfect for this role. **Skills** -...
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Customer Experience Officer
4 weeks ago
Poole, United Kingdom MPLOY STAFFING SOLUTIONS LTD Full time**Role - Customer Experience Office** **Location: Poole** **Salary: £22,222 per annum** **Hours: Between 8am and 6pm, 37 hours per week** **Monday - Friday** **About the role** As a Customer Experience Officer, you will be focused on: - Receiving and making calls using excellent customer service in order to build relationships with supporters and...
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Customer Experience Officer
3 weeks ago
Poole, United Kingdom MPLOY STAFFING SOLUTIONS LTD Full time**Role - Customer Experience Office** **Location: Poole** **Salary: £22,222 per annum** **Hours: Between 8am and 6pm, 37 hours per week** **Monday - Friday** **About the role**: As a Customer Experience Officer, you will be focused on: - Receiving and making calls using excellent customer service in order to build relationships with supporters and...
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Supporter Experience Lead
2 days ago
Poole, United Kingdom RNLI Full timeSupporter Experience Lead - P/T - Temporary (up to 12 months) Internal only Salary Grade E Contract type Temporary: Fixed Term Contract or Secondment Hours Part Time Additional information 30 hours per week Location Poole, Dorset, England Interview date w/c 21 July Closing Date 14-07-2024 Reference 17663 Documents (please view all documents) (PDF,...
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Young People's Support Specialist
6 days ago
Poole, United Kingdom Horizon Care & Education Full timeRole: Support WorkerSalary: £23,400 plus £900 car allowance, mileage and on-call allowanceHours: Full timepart time flexible working available across 7 days with on-call and occasional weekendssleep-ins.Horizon Care have an opportunity for a Support Worker to join our fantastic team.Our Supported Accommodation division provides support to Young People from...
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Trading Support Manager
1 month ago
Poole, United Kingdom Sainsbury's Full timeYou’re always in the right place at the right time. From supporting customer operations to store processes, or leading your colleagues, you know how to deliver great standards. And when you’re part of one of our store leadership teams, you’ll do that every day. What you’ll do From new joiners onwards, you’ll spot the best times and ways to...
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Site Manager
1 month ago
Poole, United Kingdom Hunter Mason Consulting Ltd Full timeSite Manager - Passive Fire experience preferred but not essential £40,000 to £55,000 Poole - IMMEDIATE START About the company: My client is a success story in the industry, having been through an impressive growth period since they were founded. Due to the increase in work, they are now looking to employ a Site Manager to oversee Fire Protection...
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Site Manager
4 weeks ago
Poole, United Kingdom Hunter Mason Consulting Ltd Full timeSite Manager - Passive Fire experience preferred but not essential£40,000 to £55,000Poole - IMMEDIATE STARTAbout the company:My client is a success story in the industry, having been through an impressive growth period since they were founded. Due to the increase in work, they are now looking to employ a Site Manager to oversee Fire Protection works...
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Customer Experience Team Leader
3 weeks ago
Poole, United Kingdom wild recruitment Full timeWe are excited to work with our client who are looking for a **Customer Experience Team Leader** to join their unique ecommerce business! They are an established business and growing from strength to strength. They have achieved this through hiring great people and by developing and encouraging a strong, fun, and positive culture that allows employees to...
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Customer Experience Team Leader
4 weeks ago
Poole, United Kingdom Wild Recruitment Full timeGo Back - Shortlist - Apply **Customer Experience Team Leader**: **SGKOITL_1676890755**: Salary Package: £30000 - £35000 per annum Location: Poole, England Consultant: Siobhan Green Posted: 20/02/2023 Description: We are excited to work with our client who are looking for a **Customer Experience Team Leader** to join their unique ecommerce...
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Guest Experience Team Member
6 days ago
Poole, United Kingdom Haven Full timeJoin our team at Rockley Park Holiday located alongside Poole Harbour with views of the Harbour and the Purbecks. Napier Road, Hamworthy, Poole Dorset BH15 4LZ GBR Job Details Come and join our One Great Team here at Haven as a Guest Experience Team Member! As part of our Guest Experience Team, you will - Prepare Welcome Packs to warmly greet our guests...