Independent Victims Advisor

2 months ago


Richmond, United Kingdom Victim Support Full time

Independent Victims Advisor

We have the exciting opportunity for a full time Caseworker (known internally as an Independent Victim Advisor- IVA) to join the team in North Yorkshire.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.

County/Borough North Yorkshire Office location Scarborough YO11 2HG Full time/Part time Full time Hours per week 37.5 Hours Work schedule Monday to Friday, 9.00 am to 5.00 pm Basic Salary £26,010 per annum Contract type Permanent DBS required? Yes Police vetting required? Yes Closing Date 10/10/2024 Ref No 5802

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your Birthday Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in Scarborough, supporting victims living in the North Yorkshire area

As an IVA you will:

Work directly with adults and children who have been impacted by crime, assessing support needs and completing risk assessments, providing immediate and ongoing support and advocacy including home visits  Provide information to the victim about their rights as outlined in the Victim’s Code of Practice Explain processes and act as single point of contact throughout the victims journey in the criminal justice system Develop relationships with other organisations who support victims of crime

You will be:

a self-starter with good organisational & time management skills an excellent communicator able to work across teams & with external agencies to achieve goals comfortable working in a digital environment & be able to use a range of IT equipment & programs. have an understanding of crime & the impact it has on individuals & communities

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