Workforce Deployment Administrator

4 weeks ago

Norwich, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full time

Job summary

An exciting opportunity has arisen for a motivated individual with excellent attention to detail to join Norfolk and Suffolk NHS Foundation Trust's dynamic, fast-paced Workforce Deployment Team.

The Workforce Deployment Administrator role requires a driven and highly adaptable person with the ability to move between responsibilities dependant on service need.

Main duties of the job

To understand the basic workings of Workforce Deployment systems, specifically related to eRostering, ESR & Temporary Staffing, to ensure data is correct and fit for purpose.

Provide first-line support for system users, responding to ad-hoc enquiries via e-mail or telephone where possible.

Refer enquires that cannot be resolved to other members of the team as appropriate or action. Provide feedback to system users on progress with call.

Ensure that information entered into Workforce Deployment systems are accurate and to rectify or raise any queries with regards to anomalies of data.

Responsible for liaising with managers to resolve issues relating to employee data collection and input of information. This might be to highlight irregularities to Managers of all levels or taking feedback from managers about data accuracy.

Apply Human Resource policy to working aspects of system; working time directive rules in all aspects of Workforce Deployment

Create and maintain spreadsheets from data generated on eRostering,ESR & Temporary Staffing.

Maintain intranet site, liaising with managers in supporting the production of new content where appropriate.

To attend meetings, taking detailed notes as required deemed appropriate for the role

To prioritise own workload and have the ability to work without supervision

Responsible for basic weekly generated reports and to cascade to appropriate departments

Assist with all monthly Payroll requirements and any necessary reporting

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Job description

Job responsibilities

The Workforce Deployment Administrator will provide first line contact support for users of e-Rostering & Temporary Staffing information systems. This includes systems such as HealthRoster,ESR and NHS Professionals as required.

Specifically, this will include administration tasks linked to each system, supporting users and improving the quality of data held in Workforce Deployment Systems.

DU T IES AND RESPONSIBILITIES