Senior Estates Manager

Job summary

An exciting opportunity has arisen for a Senior Estates Manager to join our Estates Team. This role will report into the Head of Estates and Health & Safety

Staff benefits include, shuttle bus, and more Read more below.

Main duties of the job

The Senior Estates Manager has managerial, professional and technical responsibility for the operational estate team, bringing best practice and professional standards whilst ensuring compliance and regulatory standards are monitored and managed consistently and effectively across the estates function.

With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

Interview Date: TBC

About us

About Us

The Childrens Trust isthe UKs leading charity for children with acquired brain injury, providingexpert rehabilitation, education, therapy, and care at our national specialistcentre in Tadworth, and to children and their families across the UK, via ourBrain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, weare located just outside of London, close to the M25 (accessible via Junction8, A217 to Tadworth) and easily accessible via National Rail, by way of:Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do ishighly rewarding, and in addition to an attractive salary, we offer a valuablerange of benefits, including, adoption pay, time off for fertility treatment,enhanced paternity leave, paid carers leave, time out days for thoseexperiencing menopause symptoms, time off for gender reassignment.

We also offeradditional annual leave days for those with long service, with entitlementsranging from 35 to 41 days (including bank holidays) depending on your lengthof service.

Other benefits includefree on-site parking; a staff shuttle service from Epsom and Sutton trainstations to Tadworth Court, subsidised cafeteria, on-site staff accommodation(subject to availability), the ability to retain your NHS pension (whereapplicable) or the opportunity to join an alternative scheme, and theopportunity to develop your career in a supportive and collaborativeenvironment.

Job description

Job responsibilities

Estate Management

Help develop and championeffective use of the CAFM and compliance systems.

Ensure compliance standards areembedded across the service, regular reporting is in place, investigating wherestandards not met and ensuring measures are in place to mitigate identifiedissues.

Ensure hard services aremanaged in accordance with agreed process, procedures and statutory compliance,guidance, and best practice.

Ensure condition and lifecycleprocess delivered to support in year budget management and definition of annualbudget submissions.

Manage the delivery of estatecapital investment and small projects ensuring project scope and programmesdeliver against specific outcomes arising from the estate strategy.

Development of sub-strategies tothe estate strategy and associated policies and SOPs.

Responsibility for theorganisational green plan and net zero strategy.

Support the Head of Estates andHealth and Safety in the development and implementation of estates resiliencemanagement systems including emergency response and business continuity.

Proactively identify andimplement efficiencies in system of work and financials to support the progressof the organisation.

Ensure themaintenance of the tree register, overseeing annual maintenance checks andcompletion of recommendations in accordance with the tree preservation orders.

To undertake other oradditional duties that are within your skills and abilities, as theorganisation may reasonably require from time to time.

Skills and Responsibilities

Toundertake other or additional duties that are within your skills and abilities,as the organisation may reasonably require from time to time

Operational responsibility forEstates budgets, projecting year end position on a monthly basis.

Oversight and ongoingdevelopment of CAFM and compliance systems.

Provide operational expertisein all matters pertaining to the estate including compliance, asset management,service delivery and capital investment where required.

Oversight of Maintenance,Gardening, Transport and Logistics, ensuring that responsibilities aredelivered in an efficient and timely manner.

Management of Estates RiskRegister, ensuring issues are escalated to the Head of Estates and Health &Safety as appropriate.

Ensure that fire safetyprecautions are implemented, following a risk managed approach.

Participate in on-call duties,providing management support out of hours as may be required.

Coordination and oversite of contracts.

Management of Self and Others

Deputise as required for headof department.

Support head of department inestate requirements.

Line management and leadershipof Facilities Manager.

Support to Customer ServicesManager, Head of Health & Safety and Projects Manager deputising asrequired.

Provide strong leadership,motivating and engaging direct reports and other members of the Estates team,supporting the Head of Estates and Health & Safety in the delivery ofestates strategy and other duties that may be assigned. This includesdeveloping and refining systems and processes, whilst delivering professionaland customer orientated services.

Communication

Manage relationships and engageinternally, across the organisation, and externally to achieve specifiedoutcomes.

Represent the department atcommittees and meetings with different types of stakeholders.

Ensure effective communicationwithin the team and across the Estates department, ensuring cohesive workingpractices across all areas.

Governance

Ensure a compliant estatethrough collation and monitoring of compliance and performance data in linewith the organisations SLAs and KPIS, identifying and documentingnon-compliance and risks. Provide detailed actions to address these issues, andreport regularly to the Head of Estates and Health & Safety.

Chair and attending groups andcommittees as defined in the Estates governance structure.

Provide appropriate financialand progress reporting to relevant departments required to support theorganisational strategy.

Establish appropriate systemsfor managing risks and issues across key projects and initiatives.

Professionalism

Takes action and raises concerns.

Adhere to thepolicies and procedures of The Childrens Trust.

Maintain professional boundaries and professionalism at all times.

Committed to demonstrating the organisations values and behaviours at alltimes.

Health and Safety

Adheres to all Health and Safety guidelines, principles and regulationsto perform your role and comply with The Childrens Trust policies andprocedures.

Provide evidence of all vaccinations (or medical exemption) required forthe post.

Adhereto manual handling procedures and complete mandatory manual handling training.

Promotesthe health and safety of others.

Uses the incident reporting and riskassessment system (IRAR), to identify and report risks and incidents/actions ifdirected.

Responsible for identifying and mitigatingrisk within the work environment.

Wellbeing and Emotional Resilience

Maintains a positive approach and outlook whendealing with change and overcoming challenges and problems.

Recognises own limitations, develops realisticgoals, and uses support network resource when or if necessary.

Treats challenges and problems as a learningexperience.

Remains organised and focused when underpressure.

Responds appropriately and effectively to allconstructive feedback.

Motivates self and others.

Person Specification

Experience

Essential

Substantial experience in building services and proven experience in estates Health and Safety services at an appropriate management level. Working knowledge of complete engineering systems and maintenance procedures.

Desirable

Evidence of managing compliance in an estates environment including data capture, reporting and risk management. Evidence of achievements in a complex work environment including effective management of change.

Personal Qualities

Essential

Commitment to the vision and values of The Childrens Trust. Flexible and can do attitude to competing commitments in workload. Highly motivated and reliable. Ability to cope working in a demanding environment.

Qualifications

Essential

Educated to Degree level or equivalent knowledge gained through a minimum of 5 years FM management experience and CPD. Membership of appropriate professional organisation. NEBOSH general certificate

Desirable

Degree or equivalent qualification in engineering, building, estates or facilities management.

Skills & Knowledge

Essential

Excellent interpersonal, communication and influencing skills with the ability to establish effective working relationships with managers and external advisors. Personal and professional demeanour and credibility that generates trust and confidence in others. Ability to convey complex messages simply to a range of audiences, including preparation and presentation of reports. Ability to adapt communication style to meet audience requirements.

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