Director of Clinical Services
3 weeks ago
Job summary
Burston House is located South Norfolk, close to the Suffolk border and in the beautiful Waveney Valley.
The hospital provides specialist care to patients with a learning disability, with mental health needs, behaviours that challenge or offending behaviours. The setting includes low secure beds and an exciting newly opened locked rehabilitation service.
You will join an experienced and well-established MDT, who are highly committed to the service and strive for excellence in clinical care for this vulnerable patient group. Burston House is well regarded by external stakeholders, who consistently praise the team for their patient centred approach and commitment to patient care.
The DoCS play a key part in developing and delivering the hospital strategy, providing operational and clinical leadership to the team. Deputises for Hospital Director in their absence. Overall responsibility for all clinical departments performance and governance. Oversight of site clinical staffing, and ownership of clinical department budgets. Ensures delivery of the highest level of clinical and therapeutic care together with ensuring compliance with statutory regulations and current legislation, meeting quality standards and delivering against quality performance indicators. Provides leadership, organisation and co-ordination to ensure effective clinical governance.
Main duties of the job
Reporting into the Hospital Director, the Director of Clinical Services (DoCS) forms part of the hospital Senior Management Team and is wholly responsible for the clinical services operation (nursing and therapy) within the hospital. The post holder will ensure the highest level of patient care is provided to all patients. Responsible for the implementation of effective clinical interventions and ensures that treatment is designed to enhance the operation and quality of clinical services and is aligned to best practice.
About us
Burston House is located South Norfolk, close to the Suffolk border and in the beautiful Waveney Valley.
The hospital provides specialist care to patients with a learning disability, with mental health needs, behaviours that challenge or offending behaviours. The setting includes low secure beds and an exciting newly opened locked rehabilitation service.
Job description
Job responsibilities
Manages the delivery of the clinical services business plan ensuring the effective and efficient management and control of staffing, budgets, materials and equipment. Promotes an effective working relationship across the multidisciplinary teams. Responsible for ensuring that Ward Managers are using the e-Rostering system effectively and are rostering at least 12 weeks in advance. Accountable for ensuring timely completion and implementation of action plans in respect of regulatory and corporate requirements. To ensure relevant staff work within the standards and frameworks of professional codes of conduct and to take remedial action as appropriate. Reviews staffing on a daily basis, ensuring compliance against the staffing ladders and reviews trends, under or over staffing and puts in place actions to remedy. Responsible for ensuring the staffing models are adhered to in the clinical services team, maintaining safe staffing levels. Manages and develops a highly skilled and motivated workforce. Responsible for ensuring that sound recruitment processes and retention plans are in place to drive down turnover and raise engagement. Ensures that all employees have the opportunities to further develop their careers and encourages and supports CPD applications. Ensures effective management of the relationship with Higher Education Institutes to support placements for all learners. Responsible for delivering site career pathways for clinical staff, including talent mapping and succession planning. Responsible for ensuring that all colleagues receive clinical supervision in accordance with professional guidelines and carries out management supervision as appropriate. Deliver coaching and training as necessary in relation to developing and improving quality and practice. Ensure site objectives are being met and encouraging a high quality of service. As part of the Senior Management team will carry out on-call duties as directed by the Hospital Director. Contributes to the development of Priory policies, procedures, processes and initiatives. Provide line management for the Associate Director of Clinical Services (if within site establishment) and Ward Managers. You will be expected to provide cover and support to the wider team and site as and when needed Person Specification
Qualifications
Essential
Knowledge / Education / Skills Must be registered with either NMC or HCPC needs of the service will dictate if there is a preference A detailed understanding of statutory regulations is essential. Passionate about providing high quality care and continuous improvement Demonstrated leadership and decision making skills essential. Forward thinking, proactive and creative The ability to deal with multiple issues simultaneously in a highly dynamic environment. High levels of integrity and boundaries.-
Director Consulting Services
1 month ago
Diss, Norfolk, United Kingdom Compass Associates Full timeDirector of Clinical Services | Learning Disability Hospital Director of Clinical Services | Learning Disability Service Low Secure & Community Rehabilitation Full Time Opportunity | 37.Are you a seasoned leader in mental health or learning disability services, passionate about operational and clinical excellence? If so, we have an exciting...
-
Clinical Lead
2 weeks ago
Diss, United Kingdom Blackstone Full timeOne of our Clients in Warrington is looking for Clinical Lead for their purpose-built Nursing Home in **Diss IP21**. The home is a purpose-built **67-bed nursing home **and is rated **"Good" **in CQC **Job Details**: **Job Type**: Full Time Payrate: Upto £50,000 per Anum Location: Diss IP21 **Responsibilities as Clinical Lead**: This is a role where you...
-
Clinical Coder/data Quality Administrator
3 weeks ago
Diss, United Kingdom Botesdale Health Centre Full time**Clinical Coder/Data Quality Administrator** We are looking for a professional, conscientious and highly effective person to join our friendly team as a Clinical Coder/Data Quality Administrator. We are a rural GMS 9700 patient surgery with 4 Partners, 3 Salaried GPs and a fantastic clinical and practice team with an on-site Dispensary. We are located in a...
-
Operations Director
2 months ago
Diss, United Kingdom Serve Talent Full time* Operations Director - Commercial/Budgets Experience - Lean Six Sigma Serve Talent are proud to have partnered with a successful manufacturing business who are looking to recruit a Operations Director for their facility based in Diss, Norfolk. Reporting into the Managing Director and working alongside the wider Operations team, you'll lead and direct the...
-
Financial Services
3 weeks ago
Diss, United Kingdom DG Financial Services Ltd Full timeAn Independent Financial Adviser based in Diss, IP22 4GT is actively seeking a new PA/Office Administrator. You will be reporting directly to the Director, where you will be working on all aspects of new and existing clients. This is a wide and varied role, with many competing tasks and demands. Your role will include Obtaining relevant documents and...
-
Small Animal Vet
1 week ago
Diss, United Kingdom Uplands Way Veterinary Clinics Full time**Small Animal Vet - Uplands Way Veterinary Clinics - Bressingham, Norfolk** Seeking Small Animal Vets! Full - or Part-Time. Flexible working considered. No OOH. I run a fabulous vet clinic in Norfolk. We have an enthusiastic and friendly team with great facilities. The whole team is involved in shaping any and all changes within the clinic, and we welcome...
-
Account Executive/Account Director
3 weeks ago
Diss, United Kingdom Monarch Full timeWith over 50 years’ experience, Monarch Water are the UK’s market leading brand of water softeners to the trade via trade merchant and distribution channels. With the appointment of a new Managing Director and Management Team exciting times are upon Monarch Water who are looking to grow and fulfil new opportunities within the market. To support the...
-
Head of Technical Services
3 weeks ago
Diss, United Kingdom Monarch Water Full time**Who are we looking for?** A Head of Technical Service to join the team based in Diss, Norfolk, reporting to our Managing Director. You will have a great track record of building and maintaining relationships which lead to generating sustainable ongoing service opportunities. This role is focused on driving service revenue and will be responsible for...
-
Bank Speech
1 month ago
Diss, United Kingdom Priory Healthcare Full timeAre you a dedicated and passionate Speech and Language Therapist (SLT) wanting to make a real and lasting difference to the lives of people with communication difficulties? Burston House Hospital (CQC rated as Good) has an exciting post to work as part of a highly motivated and friendly MDT. The role will involve working within an inpatient Forensic...
-
Speech & Language Therapist
2 weeks ago
Diss, United Kingdom Priory Healthcare Full timeAre you a dedicated and passionate Speech and Language Therapist (SLT) wanting to make a real and lasting difference to the lives of people with communication difficulties? Burston House Hospital (CQC rated as Good) has an exciting post to work as part of a highly motivated and friendly MDT. The role will involve working within an inpatient Forensic...
-
Medical Secretary
4 weeks ago
Diss, United Kingdom Church hill surgery Full timeChurch Hill Surgery are looking for an experienced Medical Secretary to join our surgery This is an essential front-line role at the practice, providing an efficient, comprehensive secretarial and administrative support service to both the clinical and practice management teams. As post holder, you will act as a point of contact for all communications...
-
Medical Secretary
6 hours ago
Diss, United Kingdom Church hill surgery Full timeChurch Hill Surgery are looking for an experienced Medical Secretary to join our surgery This is an essential front-line role at the practice, providing an efficient, comprehensive secretarial and administrative support service to both the clinical and practice management teams. As post holder, you will act as a point of contact for all communications...
-
Receptionist/administrator
4 weeks ago
Diss, United Kingdom Lawns Medical Practice Full timeThe following are the core responsibilities of the Receptionist. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels: a. Maintain and monitor the practice appointment system b. Process personal, telephone and e-requests for appointments c. Answer incoming phone calls,...
-
Receptionist/administrator
6 days ago
Diss, Norfolk, United Kingdom Lawns Medical Practice Full timeThe following are the core responsibilities of the Receptionist. There may be, on occasion, a requirement to carry out other tasks.This will be dependent upon factors such as workload and staffing levels: a. Maintain and monitor the practice appointment system b.Process personal, telephone and e-requests for appointments c. Answer incoming phone calls,...
-
Receptionist/Administrator
4 weeks ago
Diss, United Kingdom Lawns Medical Practice Full timeJob summary We are a busy GP Practiceand need a receptionist/administrator to join our team. The job is variedand interesting and would suit someone who enjoys a challenging role but who iscalm under pressure. You will be part of a smaller reception team andplay a big part in the smooth running of the practice. You will be wellsupported by your...
-
Gp Receptionist
4 weeks ago
Diss, United Kingdom Lawns Medical Practice Full timeThe following are the core responsibilities of the Receptionist. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels: a. Maintain and monitor the practice appointment system b. Process personal, telephone and e-requests for appointments c. Answer incoming phone calls,...
-
Gp Receptionist/administrator
2 weeks ago
Diss, United Kingdom Lawns Medical Practice Full timeThe following are the core responsibilities of the Receptionist. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels: a. Maintain and monitor the practice appointment system b. Process personal, telephone and e-requests for appointments c. Answer incoming phone calls,...
-
Gp Receptionist
7 hours ago
Diss, United Kingdom Lawns Medical Practice Full timeThe following are the core responsibilities of the Receptionist. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels: a. Maintain and monitor the practice appointment system b. Process personal, telephone and e-requests for appointments c. Answer incoming phone calls,...
-
Account Executive/Account Director
1 month ago
Diss, Norfolk, United Kingdom Monarch Water Full timeWith over 50 years’ experience, Monarch Water are the UK’s market leading brand of water softeners to the trade via trade merchant and distribution channels. With the appointment of a new Managing Director and Management Team exciting times are upon Monarch Water who are looking to grow and fulfil new opportunities within the market. To support the...
-
Account Executive/Account Director
1 month ago
Diss, Norfolk, United Kingdom Monarch Water Full timeJob Description With over 50 years’ experience, Monarch Water are the UK’s market leading brand of water softeners to the trade via trade merchant and distribution channels. With the appointment of a new Managing Director and Management Team exciting times are upon Monarch Water who are looking to grow and fulfil new opportunities within the market....
