Deputy Corporate Services Manager

10 hours ago

Kingston upon Thames, United Kingdom Foreign, Commonwealth & Development Office Full time
The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. Job Category Foreign, Commonwealth and Development Office (Operations and Corporate Services) Job Subcategory HR Job Description (Roles and Responsibilities)

Main purpose of job:

Roles and responsibilities:

HR & People Management

Independently resolve and manage complex employee relations issues (including pay and non-pay benefits, onboarding, staff wellbeing, inclusion, dispute resolution, etc) while proactively engaging with our Honorary Legal Adviser and stakeholders. Discreetly handle sensitive employee issues that could include performance and/or conduct issues, bullying, harassment, discrimination and the full process for terminations including: obtaining final approvals, employee notifications and exit procedures. Develop and implement corrective action plans and conduct investigations where needed to ensure local law compliance. Facilitate educational appropriate HR training all staff within post including staff in Nassau. Assist with the management of the policy for compliance to Terms & Conditions of Service. Maintain knowledge of legal and regulatory requirements and assist in maintenance of all local policies and conditions of employment. Administrative duties, including filling, data entry into the workforce planning system, and maintaining records for compliance purposes.

Financial management:

Provide support to the Senior Corporate Services Manager in budgeting, forecasting and managing expenditure of the BHC Kingston’s locally devolved budget. Lead, remotely, on budget, forecasting and managing BHC Nassau’s expenditure, providing budget support and advice to the High Commissioner in Nassau. All other duties as assigned.

Resources managed:

Line Manage 3 Corporate Services Officers

Essential qualifications, skills and experience

Essential on arrival:

A minimum of a Bachelor’s Degree and 3 to 5 years relatable experience, with a minimum of 3 years experience in employee relations, finance and budgeting Certification in Human Resources  Demonstrated ability to maintain confidential information and to act appropriately in delicate employee situations Proven ability to exercise good judgement with little or no supervision Experience working in a fast-paced environment while delivering excellent customer service Proficiency in MS Office (minimum of MS word and MS Excel) Excellent communication skills; both written and oral, including the ability to communicate at all levels Proven ability to prioritise, effectively manage and execute multiple tasks The successful candidate must have a high degree of personal resilience and empathy A valid passport Must have the legal status to live and work in Jamaica

Language requirements: 

Language: English

Level of language required: an excellent command of English language is required 

Required behaviours Changing and Improving, Making Effective Decisions, Managing a Quality Service, Working Together Application deadline 7 October 2024 Grade Executive Officer (EO) Type of Position Full-time, Permanent Working hours per week 39 Region Americas, Caribbean & Overseas Territories Country/Territory Jamaica Location (City) Kingston Type of Post British Deputy High Commission Number of vacancies 1 Salary 344,397 JMD per month Type of Salary monthly Start Date 18 November 2023 Other benefits and conditions of employment

The British Embassy Network offers a strong benefits package. This package includes generous vacation and leave time, flexible working patterns, and enriching learning and development opportunities.

The FCDO operates an agile workforce. To facilitate this, you may be required to undertake other duties from time to time as we may reasonably require.

Employees who are not liable to pay local income tax on their Mission salary, eg some non-local national staff and some spouses or partners of UK diplomatic staff, will have their salaries abated by an equivalent amount.


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