Junior Sales

Are you an enthusiastic, outgoing individual with a passion for sales and a drive to excel in a dynamic and growing industry?

If so, we have an exciting opportunity for you to join our vibrant team as a Junior Sales Exec / Sales Admin / Sales Support at Flavour Warehouse

About Us: Flavour Warehouse is the world’s most trusted vape company, specialising in a diverse range of products from inhaled activated disposable vape kits to nicotine salts. Our commitment to innovation and excellence drives us to deliver high-quality products to our customers while fostering a collaborative and progressive work environment.

Role Overview:

This position is perfect for someone eager to develop their sales skills and advance into a fully-fledged Sales role. Starting as a Sales Administrator/Sales Support, you will be at the heart of our sales operations, providing essential support to our Sales Team and helping to drive our business forward.

Key Responsibilities:

• Engage with customers via email or phone to process orders and answer queries, ensuring a positive sales experience.
• Ensure accuracy in orders and invoices, maintaining customer satisfaction and trust.
• Proactively reach out to clients to gather missing information or provide updates, fostering strong customer relationships.
• Investigate and resolve issues with dispatched orders, ensuring timely solutions to keep sales on track.
• Support the Field Sales teams and assist in onboarding new customers, following up leads to contribute to our sales growth.
• Maintain and update sales and customer records to ensure data integrity and facilitate seamless sales processes.
• Assist in pricing orders and managing stock supply when needed, ensuring smooth sales operations.
• Step in to manage workloads when an account manager is on leave, ensuring continuous sales support.
• Develop insightful monthly sales reports to guide strategic decisions and drive sales performance.
• Communicate valuable customer feedback to the team for continuous improvement and enhanced sales strategies.
• Log leads and issue credits to streamline sales processes and support sales goals.

Skills and Attributes:

• A proactive, enthusiastic, and outgoing personality with a passion for sales.
• A dedicated team player with excellent communication skills.
• Strong organisational skills and attention to detail.
• Basic proficiency in MS Office, especially MS Excel.
• Effective time management and task prioritisation to meet customer needs and sales goals.
• Flexibility to adapt to changing priorities while collaborating with sales teams, customer service, and other departments.

What's on Offer?

Competitive salary (commensurate with experience)
Cash-back health scheme (Westfield Health) including remote GP services
Discounts for Retail / Holidays / Wellbeing / Days Out (Westfield Rewards)
Discounted hardware & e-liquids
Life Insurance
On-site car park.