Junior Sales

Are you an enthusiastic, outgoing individual with a passion for sales and a drive to excel in a dynamic and growing industry?

If so, we have an exciting opportunity for you to join our vibrant team as a **Junior Sales Exec / Sales Admin / Sales Support** at Flavour Warehouse

About Us: Flavour Warehouse is the world’s most trusted vape company, specialising in a diverse range of products from inhaled activated disposable vape kits to nicotine salts. Our commitment to innovation and excellence drives us to deliver high-quality products to our customers while fostering a collaborative and progressive work environment.

**Role Overview**:
This position is perfect for someone eager to develop their sales skills and advance into a fully-fledged Sales role. Starting as a Sales Administrator/Sales Support, you will be at the heart of our sales operations, providing essential support to our Sales Team and helping to drive our business forward.

**Key Responsibilities**:

- Ensure accuracy in orders and invoices, maintaining customer satisfaction and trust.
- Proactively reach out to clients to gather missing information or provide updates, fostering strong customer relationships.
- Investigate and resolve issues with dispatched orders, ensuring timely solutions to keep sales on track.
- Support the Field Sales teams and assist in onboarding new customers, following up leads to contribute to our sales growth.
- Maintain and update sales and customer records to ensure data integrity and facilitate seamless sales processes.
- Assist in pricing orders and managing stock supply when needed, ensuring smooth sales operations.
- Step in to manage workloads when an account manager is on leave, ensuring continuous sales support.
- Develop insightful monthly sales reports to guide strategic decisions and drive sales performance.
- Communicate valuable customer feedback to the team for continuous improvement and enhanced sales strategies.
- Log leads and issue credits to streamline sales processes and support sales goals.

**Skills and Attributes**:

- A proactive, enthusiastic, and outgoing personality with a passion for sales.
- A dedicated team player with excellent communication skills.
- Strong organisational skills and attention to detail.
- Basic proficiency in MS Office, especially MS Excel.
- Effective time management and task prioritisation to meet customer needs and sales goals.
- Flexibility to adapt to changing priorities while collaborating with sales teams, customer service, and other departments.

**What's on Offer?**
- Competitive salary (commensurate with experience)_
- Cash-back health scheme (Westfield Health) including remote GP services_
- Discounts for Retail / Holidays / Wellbeing / Days Out (Westfield Rewards)_
- Discounted hardware & e-liquids_
- Life Insurance_
- On-site car park._