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Mental Health Support Coordinator

2 months ago

Stevenage, United Kingdom Hertfordshire Mind Network Full time

We are recruiting a Mental Health Support Coordinator to join our Herts Haven Cafe team.

Do you want to support children and young people (CYP) with mental health concerns? Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Together, Courage and Responsive and want to be part of our vision to ensure everyone in Hertfordshire will feel supported with their mental health?

If the answer to all of these is yes, we want to hear from you.

Job title: Mental Health Support Coordinator (CYP)
Reference Number: 238
Salary scale: £13.12 per hour
Reports to: Senior Lead – CYP
Based: Stevenage, Herts Haven Café  
No. of hours: 0 Hours contract or Part- Time Contracted (7 or 14 hrs) hours available
Café opening hours are:
Wednesday – 15:30- 20:00
Saturday – 12:00 – 17:00

About the Project

Hertfordshire Mind Network is proud to provide early intervention support to children and young people experiencing poor mental health across Hertfordshire. We provide a combination of support through psychoeducational workshops, open access, 1:1 and group support.

We are expanding our provision, to offer drop in, open access community support to 10–18-year-olds across the county who need someone to talk to about their mental health in that moment. This space will offer timely support, in a person-centred, trauma informed way.

The objectives of Hertfordshire Mind Network’s Herts Haven Café service are:

  • To improve the mental wellbeing of children and young people experiencing mental health issues, including crisis presentations, in Hertfordshire.
  • To provide drop in, no referral required, timely support to 10-18 year olds.
  • To support children and young people in Hertfordshire to access community based mental health help.
  • To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided across the CYP MHS system.

About the Role:

The key purpose of this post is to be an integral member of staff delivering the Herts Haven Café service, facilitating drop-in mental health support for children and young people aged 10-18. As a practitioner you will meet the varying needs of the individual, as they present, meaning no day may look the same.

A person-centred approach will be maintained, and this role is pivotal to ensuring CYP have a warm and welcoming space to turn to. You will be working as a team to facilitate support, deliver brief mental health interventions, signposting, and ensure timely information, guidance and referrals are provided for ongoing support.

Key Responsibilities

  • To play an integral role in instilling HMN’s values throughout the Herts Haven Cafe Service.
  • To play a key part in the development and delivery of quality CYP mental health support services.
  • To provide consistent and clear communication to the team, working proactively and with initiative.
  • To be part of a cooperative and collaborative team that is flexible and adaptable to changing requirements.
  • To deliver 1:1 and group interventions, depending on need, flexibly and creatively.
  • To ensure that every individual accessing the service receives, safe and trusted support.
  • To create and review risk assessments, wellness plans, crisis support plans, safety plans, as well as signposting resources, as required.
  • To proactively recognise indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g., C-CATT, Emergency Duty Teams, CYP MHS, etc.
  • To work alongside Crisis Teams in line with joint protocols, where required, to support those individuals experiencing a mental health crisis.
  • To signpost and refer effectively into other Herts Mind Network services, as well as alternative VCFSE and statutory organisations.
  • To act as a positive role model showing professional and caring attitudes and behaviours towards other team members, children and young people, families/carers and professionals.

We offer:

  • Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days pro rata after 5 years employment (plus 8 days Bank Holidays)
  • An additional day of leave each year for your birthday following completion of probation period.
  • Ongoing training relevant to your role.
  • An Employee Assistance Programme.
  • Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date for receipt of applications is: Sunday 6th October 2024
Interviews will take place on: Monday 7th October 2024
Please note: We may close this advert early if we have sufficient applications

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

We are delighted to have been accredited as a Living Wage Employer.

No agencies please.