Resource Management
3 weeks ago
Key Responsibilities - Resource Management and Planning Duties (60%):
Work alongside and support the RMO in day-to-day activities including ad hoc tasks data management: o Reviewing and updating the Klient allocation by connecting with Project Managers (PMs) / Delivery Managers (DMs) on a weekly basiso Identify and address instances of under/over utilization of the PS teamo Allocate and adjust allocations as required to optimize resourcing skillset, timelines, margins, revenue and own individual aspirations Prepare Weekly RMO Meeting Agenda / Updates in JIRA Take ownership of managing the overall RMO Jira board to ensure all activities are closed out and progressed in a timely manner Where appropriate, take ownership of small project deliveries relating to resourcing PS training activities and demand / capacity planning with support from PS’s Resource Manager & Partner Manager
Key Responsibilities - Operations Duties (40%):
Supporting the PS Operations Lead with Klient PSA administration and documentation Responsible for timely submission of timesheets by team members Take ownership of tracking CSAT % for PS and provide regular quarterly reporting to Senior Management Ensure rolled out processes are adopted by the PS team with a view of improvement
Education & Experience:
Ideally a degree in project management, business management or a related field Exposure to project management principles Intellectual and analytical skills as well as system handling skills Ability to display flexibility under changing priorities Willingness to collaborate with the other R3 teams to achieve common objectives Strong organisational skills and excellent attention to detail Excellent communication skills at all levels Capable user of Microsoft Office applications Experience in Salesforce and Atlassian tools would be considered an advantage
Additional Information:
.Please note that we will host 2 induction dates across May and June 2024 for our internship programme. There is the option for this internship to run for 6 or 12 months. Moreover, we cannot provide sponsorship for this position so candidates will need to have the right to work in the UK if they are to be considered.-
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