Switchboard Call Handler

3 days ago

Wrexham, United Kingdom Betsi Cadwaladr University Health Board Full time

Job overview

We currently have an opportunity in our Portering Services Department for an enthusiastic, motivated individual to work within the Wrexham Maelor Hospital and across Community sites.

The post holder will respond to requests for the movement of patients and goods in an appropriate and timely manner to provide a comprehensive and efficient service. This will involve the lifting, transferring, pushing and pulling of substantial weight with the assistance of mechanical aids where a risk assessment has identified the need to use them these may include sack and pallet trucks, driven and hand held tugs / mechanical movers, stairwell climbers.

The Health Board offers excellent working conditions including a generous entitlement of paid holiday, enhanced pay for weekend working and an opportunity to join the Superannuation Pension Scheme.

We are offering permanent contract of employment for the following post:

Full time post ( hours a week) – working days per week on a rota to include nights, weekends and bank holidays.

Rates of pay are £ per hour, with enhanced rates for work undertaken on a Saturday (£ hour) and Sunday (£ per hour).

If this all sounds like you and you have the drive and enthusiasm to make a difference with a key sense of customer care and focus to deliver, we want to hear from you today. 

Main duties of the job

Portering Services provides essential support to all areas of the hospital. The porter will be expected to react to the various challenges within the working environment, and the workload may be increased due to external influences including the environment, weather, patient capacity etc. The porter will work as part of a team contributing to the smooth running of the service, providing an efficient and effective response to requests for patient movement, assistance in emergency situations, collection and delivery of samples and medicines etc, whilst ensuring that other tasks such as delivery of meal trolleys, linen, goods and mail etc are carried out in a timely manner. Whilst many of the tasks are generally routine the daily functioning of the service may be unpredictable therefore a flexible approach is essential and the post holder will be expected to use own initiative.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around ,, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

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