Bank Administrator

2 weeks ago


Wrexham, United Kingdom Spire Healthcare Full time

**Bank Administrator - Outpatient Bookings | Wrexham**

Spire Yale Hospital, Wrexham is currently looking to recruit for an Outpatient Bookings Administrator on a bank/occasional basis. This is a fantastic opportunity to join a dynamic team and have a great impact.

Spire Yale Hospital is one of North Wales’ leading private hospitals and we take pride in delivering high-quality care. We offer fast access to consultations with specialists in a wide range of treatments, supported by advanced imaging and diagnostic technology.

**Duties and Responsibilities**
- Welcoming, registering, and booking appointments, including the accurate collection of credit card details and patient information
- Compliance with NHS forms and processes
- Processing NHS appointments
- Booking outpatient insured appointments
- Booking follow up appointments
- Administration tasks within the booking team
- Management online bookings
- Clinic preparation /cancelling and building clinics
- Call handling

**Who we're looking for**
- A personable individual with the ability to work on own initiative as well as part of a team
- Good basic PC skills, including Word, Excel and Outlook
- Excellent customer service skills
- High degree of accuracy in administration
- Great communication skills at all levels
- Experience in a customer service environment
- Experience with information management systems
- Switchboard experience desirable

**Benefits**

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- Bank colleagues are paid weekly
- We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
- Save an average of £50 per month with our free onsite car park
- Access to Spire Healthcare pension
- Free uniform
- Free DBS
- Full induction, including mandatory training updates
- Opportunities for further training and progression into permanent posts
- Knowledge, support and guidance through your recruitment journey from Spire’s specialist resourcing team

We commit to our employees well-being through work life balance, on-going development, support and reward.

**Our Values**

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

**_For us, it's more than just treating patients; it's about looking after people. _



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