Broker/Account Executive

4 weeks ago


London, United Kingdom Ardonagh Advisory Full time

We are looking for an experienced Broker/Account Executive who will be responsible for supporting, placing, and servicing to meet client needs, maintain client loyalty at renewal and encourage business growth.

Key Responsibilities:

All placing, contract and closing documentation satisfies the client requirements and complies with internal procedures. Manages client requirements in accordance with the terms of appointment, to maintain a strong client relationship, support renewal and encourage additional business. Plan and co-ordinate renewal strategies. Contributes to retention of clients through planned and coordinated account renewal. Identifies and develops opportunities for account development to meet client requirements. Ensure agreed payment terms and payment warranties and met through credit control. Educate clients and manage client expectations through market, insurance and sector briefings. Co-ordinate and manage client and placement records. Liaise with producing brokers & intermediaries [clients] to understand their clients demands and needs Communicate with underwriters and the placing brokers to deliver appropriate solutions and placement strategies resulting in successful retention of their business Monitor renewal retention and identify any concerns which may give rise to lost business Assist your team, as required, to ensure that they achieve high retention rates Provide guidance & subject matter expertise to clients Maintain and build relationships with key clients and identify new opportunities Maintain clear, accurate and comprehensive files Adhere to and promote compliance (FCA, TCF, GDPR) requirements

Qualifications & Experience:

Proactive and possess a ‘can do attitude’ Willingness to step in and cover for your colleagues during planned and unforeseen absenteeism Ability to understand and interpret customers’ needs and requirements Work effectively as part of a team Ability to work under pressure and to meet deadlines  Good working knowledge of the Underwriters and London markets Good working knowledge of the UK regulatory requirements and relevant insurance and UK regulatory requirements

Person Specification:

A levels with GCSE (or equivalent) passes in Maths and English ACII or equivalent professional qualification or working towards Previous broking experience and understanding and knowledge of general insurance and underlying legal principles. Knowledge of Business production orientation and divisional specialism Ability to build and maintain profitable long-term relationships with clients and colleagues Ability to handle multiple priorities in a fast paced environment Strong negotiation, influencing skills, analytical, verbal and written communication skills High level proficiency in MS Outlook (email) Word, Excel and PowerPoint Collaborative team working approach Ability to work to tight deadlines Accurate and attentive to detail Ability to work with employees at all organisational levels

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