Community Service Manager

3 weeks ago

Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

Job summary

An exciting opportunity has arisen to join Central Cheshire Integrated Care Partnership senior team on a permanent basis to as a Community Service Manager to oversee the Home First Portfolio of services.

Reporting to and working closely alongside the Deputy Director of Community Services the role provides operational, business and transformational management of the Community and specialist services within the portfolio . This includes overseeing the finance, performance quality and governance, development and management of staff and the overall operational delivery of services.

CCICP prides itself on its can-do, kind and forward thinking culture and we are seeking candidates who strive to support services and the organisation in its journey to delivering outstanding clinical services. Working as part of the local system the Community Managers play a pivotal role in developing relationships with partners to create sustainable services for the future.

CCICP has just set out it strategic priorities and is seeking leaders who thrive in a learning and improvement environment to support us in delivering our aspirations overthe coming years.

We welcome aspiring candidates which may include those entering the role in a development capacity with training and mentoring support offered.

Main duties of the job

The post holder will have key responsibility for the operational management of clinical services including all aspects of the service delivery and performance management. It is expected they will:

Be accountable and make decisions on day-to-day operational issues for areas within remit and be responsible for the delivery of the Support and work in collaboration with colleagues and partners in the planning, development, provision and review of the Community and Central Cheshire Integrated Care Partnership strategy and specialist Build and maintain positive relationships with Primary Care and other stakeholders including Acute Trust, Local Authority and Community sector across the 2 ICP footprints. Ensure the delivery of high quality, patient focused and cost-effective services in line with CCICPs strategic direction and the Annual Plan. Provide managerial leadership within their areas of responsibility Provide and develop a positive working environment promoting a caring and compassionate service delivery and open culture fostering high morale and commitment among all staff which promotes their wellbeing and professional development. Set and continuously review service standards in line with the CCICP's objectives. Be accountable for the pay and non-pay budgets for allocated services in their area of responsibility As a Senior Manager, work corporately and collaboratively to promote the future success, sustainability and prosperity of

About us

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.

We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.

The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.

During the Coronavirus pandemic, the Trust was recognised nationally for its 'Be Safe Be EquiPPEd' campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE. The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives.

At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.

Job description

Job responsibilities

To work in partnership with the Central Cheshire Integrated Care Partnership (CCICP) Director and Head of Quality, Nursing and Professional Leadership in shaping the strategy and operational delivery of the services within remit. Working closely with system colleagues including Care Community Clinical Leads, PCNs (Primary Care Networks) Clinical Directors, GP Alliance, Local Authority, Social Care, PLACE workforce and transformation teams to support transformative collaborative delivery of care to the local population. To operationally manage the delivery of service provision within the Community setting, supporting the redesign and implementation of new models of care. To work as an active member of the CCICP Senior leadership team, working closely with other CCICP Operational Community Manager Colleagues to provide line management to Clinical Service Leads and Team Leaders of specialist services within the defined portfolio of the role. To work closely with key business partners in corporate services, service users, commissioners in ICB/Local Authority/Public Health, Hospital Trusts and other external agencies and affiliated healthcare providers.

Person Specification

Experience

Essential

Extensive experience in leading clinical services. Experience of managing a clinical service or function including budget management, delivery of cost savings and efficiencies Sound knowledge of clinical service management issues including clinical governance processes. Demonstrable understanding of effective leadership. Sound understanding of current national policy and standards regarding Services including key performance issues and commissioners' priorities.

Desirable

Proven experience of effective engagement with senior healthcare management performance review, presenting business cases etc.

Qualification

Essential

Evidence of level 7 Postgraduate Masters study.

Desirable

Business or Management qualifications or demonstrable equivalent experience. Master's Degree or demonstrable equivalent experience/ personal development. Management experience at Band 8a level.

Skills

Essential

Effective Interpersonal skills and ability to build rapport and credibility with staff and other stakeholders at all levels. Effective written and verbal communication skills including appropriate use of IT and ability to present information clearly, concisely and in a variety of formats. The ability to interpret data/information. Ability to develop and maintain effective working relationships with commissioners and other external stakeholders High level influencing, communication and negotiating skills.

Values

Essential

Recognition of the importance of showing respect, dignity and compassion to patients and colleagues. A commitment to quality and safety. A listening, learning and leading approach. A commitment to work together to create the best outcomes.

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