Service Engineer

4 weeks ago


London, United Kingdom OCS Group Full time
To resolve issues with reported faults of security systems including CCTV, Access Control, Intruder Alarms and Networking. Attend sites to complete scheduled maintenance of above systems in London and the South East.

Key Responsibilities:

Resolve issues with CCTV, access control, intruder alarms software on workstations, servers and networks. Conduct site surveys to assess client requirements. Stay up-to-date with industry trends and emerging technologies. Speak with customers remotely to resolve issues when required. Speak to 3rd party technical support over phone to help resolve issues with their software or equipment. Must be able to be on call (1 in every 3 weeks) About you: Applicants must have the right to work in the UK Experience of Security systems and networking Qualified in CCTV / Intruder / Access Control systems installation/service and basic networking in Vlans and routing Flexibility – Ability to move between areas to meet the needs of the business Excellent teamwork and communication skills Customer oriented with a “ customer first” attitude. Willing to go the extra mile for the company and its customers High level of attention to detail and accuracy Eager to learn as training will be provided. Ability to take responsibility & ownership for the various tasks involved in the working area. Computer literate with good numeracy and literacy skills. Ability to work on own initiative and have good organisational skills Self-motivated with the ability to work unsupervised. 

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