IT Operations Technical Engineer

3 weeks ago


London, United Kingdom UK Civil Service Full time

Job summary

This role will be based in Old Admiralty Building, London. You will�be required�to attend the office five days a week (Monday to Friday) and may occasionally be�required�to travel to other DBT Offices.�

About us �

The Department for Business and Trade (DBT) is the department for economic growth. The Digital, Data and Technology (DDaT) directorate develops and�operates�tools and services to support businesses to invest, grow and export, creating jobs and opportunities across the country. �

Job description

We are expanding our DDaT�team to keep up with the rapidly changing world. This role reports to the IT Operations Service Stability Engineer (SSE), providing�the direct link between DBT and its supply partners to ensure that�our�interests are actioned as�we�require�and that we�maintain�control. This ensures that stakeholders are kept informed of major incidents and problems threatening the DBT estate.���As an IT Operations Technical Engineer, you will be working closely with the SSE along with�the rest of DDaT�to provide�IT services to�allow�DBT�to deliver�technical projects.���

About you �

You will�be required�to have, or develop at pace, an understanding of the DBT infrastructure, IT Operational Services (AV and Support Services), Security and User Support Services. You will need to be able to take instructions,�demonstrate�a self-motivated approach, and effectively communicate with users at all levels. �� 

Main responsibilities ��

You will be: �

Working independently and as part of a team with minimal supervision. �Assisting the SSE to troubleshoot and identify incidents. �Working with relevant teams to resolve emerging and recurring problems. �Helping to manage problems through to resolution. �Gap filling areas in IT Operations Services where technical skills are required to maintain IT Operational Services. �Assisting in IT Operations projects. �Assisting and providing support to IT Operations Services teammates. �A Technical engineer across IT Operation services for escalations �

Person specification

It is essential that you have: � �

Continual service improvement. You can analyse current processes and identify and implement opportunities to optimise them. Be part of a team that delivers service improvements. You can help to evaluate and establish requirements for the implementation of changes by setting policy and standards.�Incident management. Assist with the investigation and resolution of incidents.�Ownership and initiative. You can take accountability for issues that occur and be proactive in searching for potential problems. You can achieve excellent user outcomes.�Problem management. Help team to investigate, resolve and anticipate problems. You can co-ordinate with the team to investigate problems, implement solutions and take preventive measures.�Technical knowledge. Good grasp of networking, cloud, project management and security concepts to help with project delivery. Good to have administration experience of Workspace One.�Experience. Strong technical experience in Windows, Macs, Virtual platforms and mobile devices�

Benefits

Learning and development tailored to your roleAn environment with flexible working optionsA culture encouraging inclusion and diversityA with an average employer contribution of 27%

  • London, United Kingdom The Engineer Full time

    HIU Service Engineer / Plumbing and Heating Engineer As a HIU Service Engineer, you will be required to service and repair various types of HIUs. This includes the commissioning of heating circuits, setting up Domestic Hot Water for resident use, application of efficiency settings and the ability to carry out first time repairs. At Elevate, our core values...


  • London, United Kingdom The Chemical Engineer Full time

    Insurance Services £50 - £118,000PA+ quality bens Our client is a prestigious player in the international Insurance market. The company’s interests and expertise cover a range of challenging, high hazard sectors including shipping, aviation, power, construction, energy, refining /petrochemicals, and mass- transport. The organisation’s services...


  • London, United Kingdom The Chemical Engineer Full time

    Insurance Sector £70 to £115,000 PA + Quality Benefits Our client is a world leader in the energy, chemicals, and petroleum insurance sector, providing risk engineering services across the globe, for clients in all hazardous segments, from oil & gas exploration and production, through mid-stream, refining to downstream petrochemicals. The business is...


  • London, United Kingdom The Chemical Engineer Full time

    Insurance Services £50 - £118,000PA+ quality bens Our client is a prestigious player in the international Insurance market. The company’s interests and expertise cover a range of challenging, high hazard sectors including shipping, aviation, power, construction, energy, refining /petrochemicals, and mass- transport. The organisation’s services extend...


  • London, United Kingdom Air IT Full time

    Technical and Escalation's Engineer Location: London Reporting to: Regional Professional Services Manager Purpose: As a Technical Escalations and Project Resolution Engineer, you will play a critical role in handling technical escalations, owning documentation, and taking ownership of complex projects, including those that have stalled, ensuring...

  • Risk Engineer

    2 days ago


    London, United Kingdom The Chemical Engineer Full time

    London/Hybrid Working £65 to £120,000PA + Bonus + Benefits A world leader in international Insurance provision to the high risk /high hazard sectors including energy, chemicals, and marine, mass transport and power is now seeking a Power and Renewables Risk Engineer. The business, represented in over 50 countries globally, has a thriving and...


  • London, United Kingdom The Engineer Full time

    Junior Electronics Development Engineer The starting salary is £43,227 rising to £48,456, which includes allowances totalling £2,841. The salary is broken down as £40,386 basic salary, which will increase annually until you reach the top of the scale £45,615. Plus, a location allowance of £1,841 and a non-pensionable allowance of £1,000. ...


  • London, United Kingdom The Engineer Full time €43,227 - €48,456

    Junior Electronics Development Engineer The starting salary is £43,227 rising to £48,456, which includes allowances totalling £2,841. The salary is broken down as £40,386 basic salary, which will increase annually until you reach the top of the scale £45,615. Plus, a location allowance of £1,841 and a non-pensionable allowance of £1,000. ...


  • London, United Kingdom The Engineer Full time

    Job Title: Electrical Facilities Engineer Location: London, E3 3PB Salary: £37,000 per annum. Job type: Full Time, Permanent About Us: Augustus Martin has been closely aligned with many of the UK's leading retailers, brands and out-of-home businesses for over 50 years. With a deep understanding of our clients' businesses and an unrivalled...

  • Post Sales Engineer

    1 month ago


    London, United Kingdom Connected IT Full time

    **Post Sales Consultant / Technical Account Manager - EUC / VDI (Windows Desktop/Server, Vmware, Citrix) -- French Speaking Required** You will provide exceptional service to a rapidly growing customer base, involved in providing product demonstrations and evaluating proof of concepts to customers, working closely with the presales consultants and the end...


  • London, United Kingdom The Chemical Engineer Full time

    Insurance sector Our client is a world leader in international Insurance provision to the high risk /high hazard sectors including energy, chemicals, and marine, mass transport and power. The business, represented in over 50 countries globally, has a thriving and long-established office in London from where it supports EMEA. Carrying out risk assessments,...


  • London, United Kingdom The Chemical Engineer Full time

    £ 60 to £115,000PA Insurance sector Our client is a world leader in international Insurance provision to the high risk /high hazard sectors including energy, chemicals, and marine, mass transport and power. The business, represented in over 50 countries globally, has a thriving and long-established office in London from where it supports EMEA. The team...

  • Technical Operative

    1 month ago


    London, United Kingdom Clear Engineering Recruitment LTD Full time

    **Technical Operative** **Cannon Street** **£28,000 - £29,000 Basic (OTE £35,000 - £40,000) + Training + Progression** This is an exciting opportunity for a site operative within the recycling industry. Enjoy in-house training leading for you to progress into more technical roles. This role has various progression routes tailored to your...


  • Heathrow, Greater London, United Kingdom Clear IT Recruitment Limited Full time

    Applications & Technical Support Engineer – 5266 Job Type Permanent Location Heathrow Our client is seeking an eager Graduate/ young professional to succeed as a Applications & Technical Support Engineer in their Heathrow office. Your daily duties will be as follows: • Provide product and application support for customers both off-site and on-site •...

  • Graduate Applications

    1 month ago


    Heathrow, Greater London, United Kingdom Clear IT Recruitment Limited Full time

    Applications & Technical Support Engineer – 5266 Job Type Permanent Our client is seeking an eager Graduate/ young professional to succeed as a Applications & Technical Support Engineer in their Heathrow office. Provide product and application support for customers both off-site and on-site • Develop, update and disseminate technical guides and...

  • Operations Manager

    1 week ago


    London, United Kingdom UK Power Networks (Operations) Ltd Full time

    UK Power Networks is looking for an Operations Manager (LPN) to join its Capital Programme - Construction & Commissioning Team based in London - West Ham office. The Operations Manager (LPN) will report to the Head of Construction & Commissioning and will lead a team of around 55 members, including Lead Project Engineers and Lead Commissioning Engineers....

  • HVAC Engineer

    3 weeks ago


    West London, United Kingdom ETS Technical Full time

    HVAC Engineer - Technical Support (AIR-CONDITIONING & CHILLERS) - west London, UK (with option of hybrid/homeworking) (MUST HAVE EXPERIENCE USING PRODUCT SELECTION SOFTWARE AND PRODUCT PRICING/SALES TOOLS) A new vacancy for a HVAC Engineer - Technical Support with European division of leading global manufacturer of high-efficiency heating & cooling...


  • London, United Kingdom The Engineer Full time

    Job Title:  International Project Manager (Renewables) Location: London, EC2V 8EY Salary: Competitive Job Type: Full Time, Permanent About Us: Are you passionate about renewable energy and eager to kickstart your career in the industry? Join Soventix, a leading renewables and engineering specialist, as we expand our London team. The Role: As an...

  • HVAC Engineer

    3 weeks ago


    West London, United Kingdom ETS Technical Full time

    HVAC Engineer - Technical Support (AIR-CONDITIONING & CHILLERS) - west London, UK (with option of hybrid/homeworking)(MUST HAVE EXPERIENCE USING PRODUCT SELECTION SOFTWARE AND PRODUCT PRICING/SALES TOOLS)A new vacancy for a HVAC Engineer - Technical Support with European division of leading global manufacturer of high-efficiency heating & cooling products....

  • Operations Manager

    2 weeks ago


    London, United Kingdom UK Power Networks (Operations) Ltd Full time

    UK Power Networks is looking for an Operations Manager (LPN) to join its Capital Programme - Construction & Commissioning Team based in London - West Ham office. The Operations Manager (LPN) will report to the Head of Construction & Commissioning and will lead a team of around 55 members, including Lead Project Engineers and Lead Commissioning Engineers....