Casual Nightshift Public Area

4 weeks ago

Turnberry, United Kingdom Trump Turnberry Full time
POSITION PURPOSE

  • To be responsible for the cleanliness and good order of public areas within the Hotel and to assist with the comfort and well being of guests during their stay.  

  • To perform any other duties as requested by the Housekeeper


ESSENTIAL FUNCTIONS

  • To clean the public areas in the Hotel to the highest standard

  • To ensure that stocks of amenities are replenished in all Areas.

  • To assist in other areas within the Department upon request

  • To be pleasant and courteous to guests and colleagues at all times

  • To report guest comments or complaints

  • To answer guests requests and resolve guest problems

  • To check in lost property immediately

  • To dispose of rubbish in the proper place

  • To carry out any other duties as required

  • To follow all safety guidelines for the Resort

  • To perform tasks ensuring SOPS and Risk Assessments are adhered to.


SUPPORTIVE FUNCTIONS

  • Ensure full liaison with other members of the team in Housekeeping and Linen Room

  • Strong communication with other departments

  • Strong relationship with guests and internal customers

  • Good communication with the Supervisors, Assistant Executive Housekeeper and Executive Housekeeper



SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

  • Eligibility to live and work in the UK 

  • Ability to communicate freely in the local language

  • Open and friendly with a desire to deliver exceptional guest experiences

  • Good attention to detail and accuracy 

  • A team player, contributing positively to team performance 

  • Excellent time management skills with the ability to prioritise workload



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