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Identity Engineer

2 months ago

London, United Kingdom WTW Full time

The Identity and Access Mgmt. team provides global engineering, development and operational support for a range of Identity products, practices and processes across a range of Cloud and on-premises environments. The Identity and Access mgmt. team is responsible for the development activities, availability, security, and performance of the environments and associated functions including M365 services. As the team that maintains a core infrastructure service, the team must collaborate with a number of business segments and technical groups to maintain a stable environment.

The Role:

Willis Towers Watson IT is currently seeking qualified candidates for the position of Identity Engineer. In this position, the successful candidate must demonstrate enterprise-level ability to support a mature environment and associated services in a large dynamic, global environment. Design, develop, implement and support Microsoft Identity Manager, Active Directory and Active Directory Federation Services (ADFS), AAD SSO, Directory Synchronization, and Azure AD/Entra ID. 

Major Accountabilities: 

Design, development, implement and support Identity Mgmt. Solutions and related technologies in support of JML processes. Partner with and work with business units, vendor application development as well as diverse areas within IT in an on-going basis to understand and implement identity lifecycle management solutions.  Active Directory/ADFS/ Entra ID synchronization and management. Provides subject matter expertise for the migration efforts Support ticket resolution and acts as escalation point for Tier 1 and 2 service desk support.  Create/Maintain and Enhance Team Processes and Documentation

The candidate must have the ability to work independently as part of a global team while partnering with application owners, technical business units, data center services vendors and other diverse areas within IT in an ongoing basis.