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Yard Customer Assistant

4 months ago

Derby, United Kingdom Travis Perkins Full time

Joining our friendly and hard working family as an Yard Customer Service Assistant, you'll be on the front line dealing with our customers that come into our yard. As part of the branch team, you will play a vital role in our continued success, providing a first class service.

Derby North Travis Perkins DE21 4BN

Monday - Friday (30 hrs per week) 

Flexible Hours with potential overtime

Permanent Contract

What will I be doing?

No one day is the same as the next in TP branch life, but here are a few pointers:

Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly at all times, you will likely get to know our customers on a first name basis.

You will be based outside, processing our customer orders, loading and unloading customer and company vehicles.

You will also unload our building products from supplier deliveries and accurately book them in the branch warehouse.

Experience of using a forklift is ideal, but don't worry as full training is provided.

Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, this means maintaining a tidy and safe working environment

The role will include training on our Combi Lift + Counterbalance

Essential Criteria:

Customer service is key and we are looking for someone with previous customer facing experience.

Physically active, as this role is located outside, it will involve lifting heavy building materials.

You must have a friendly and outgoing personality, who is happy to communicate face to face with customers and build strong relationships.

A Reliable worker who has a passion for progression.

Punctual and motivated for the role and tasks in hand.

Benefits:

You will be paid a competitive annual salary

22 days annual leave

Company Pension

Bonus and Staff discount (Including 20% off at Toolstation)

Discounts at various retailers including Currys, Tesco, Boots, John Lewis + many more

Travis Perkins is part of the Travis Perkins plc group. Our group has a number of different businesses under its umbrella meaning plenty of opportunity for internal movement and progression, it’s strongly encouraged here

All Applicants must be 18+ years of age to apply

You be you, it makes us, us