Business Support Assistant

4 weeks ago

Ilford, United Kingdom Barnardos Full time

Birmingham Forward Steps is a citywide service delivered collaboratively by Birmingham Community Healthcare Trust working alongside , and other voluntary organisations, operated across 10 districts for children and their parents/ carers from shortly before birth up to the age of five. The service, commissioned by is designed to provide all families of pre-school children with accessible, community-based services in their own homes, GP surgeries, children's centres/family hubs and a number of other community venues such as places of worship or libraries, with extra help available to those that need it.

Barnardo's is directly managing 4 of those districts and we are seeking to recruit a part time - 21.75 hours per week – Business Support Assistant for our Doddington Children's Centre/Edgbaston Family Hub. As the first point of contact for visitors, experience of dealing with members of the public would be an advantage.

Applicants must have the following skills and abilities:

Well developed numeracy and literacy skills Substantial  experience of IT systems including the use of word, Excel and database systems. Substantia l experience of general office procedures. Substantial  experience of data inputting, maintaining records and producing statistical reports Able to maintain strict confidentiality and work within data protection guidelines. Able to work effectively as a member of a team and on own initiative. Able to work in a thorough and systematic way, paying attention to detail. Able to communicate effectively with staff, young people and visitors. Able to deal with constant interruptions from visitors, staff and young people. Able to prioritise own workload and meet tight deadlines.

This role will require you to travel independently across the District therefore you must be flexible and adaptable, particularly in relation to working hours and location.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description Job Addendum. This should be done with an understanding of the context of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's . We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements. 26 days annual leave plus bank holidays, increasing after 5 years service The ability to buy up to another 5 days annual leave via our HolidayPlus scheme A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options Service related sick pay from day 1 Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension Cycle2work scheme Interest free season ticket loans Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal 20% discount at Barnardo's stores Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc Free access to round the clock employee assistance program for advice and support Access to Barnardo's Learning and Development offer

*T&C's

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