Credit Controller

1 day ago


Liverpool, United Kingdom HAYS Full time
A temporary to permanent Credit Control job paying £27,000

Your new company 
This hugely successful , acquisitive organisation is looking to recruit an experienced Credit Controller to join their vibrant Liverpool based team.

Your new role 
As the Credit Controller you will handle credit assessments, decisions and collect payments in line with payment terms. If successful, you will possess strong telephone negotiation skills with the ability to oversee various operations necessary for resolving customer debt payments.The ideal candidate will be excited to pick up the phone and confident in communicating with our customers to ensure credit terms are adhered to. You are expected to have experience interacting and working with customers and ensure their needs are met. As part of your role you should understand when it is appropriate to negotiate payment plans.
Your duties and responsibilities will include -

Assist in bi-monthly DD runStand in for CC Manager on weekly debtor review call when they are on leaveSupport CC Manager on process improvement initiativesEffectively manage workload across portfolioAdhere to all credit control processes and develop where necessaryCollection of all outstanding debts within payment terms Reduce aged debt through pro-active telephone-based collection techniquesMinimise risk across portfolio through regular review and arrears managementPromote and develop relationships with key contacts throughout the businessManage queries to resolution through investigation, reconciliation and escalationRecommend appropriate action bailiff/legal/forfeiture Ensure all systems information is up to date and accurate and clearly demonstrates actions takenCreation of required client reportsManage payment plansRecommend bad debt write offs Assist in raising profile of credit control team with all departmentsAssist cashiering team with allocation of monies and maintenance of accountsWork collaboratively with other departments to ensure excellent service

What you'll need to succeed 
In order to succeed , you must have -

Good IT skills (Word, Excel, MS Outlook). Previous experience of working on multiple platformsExcellent communication skills, both verbally and in writingAt least 18 months experience in a call centre environment, making high volume out bound calls.Good understanding of credit control procedures and techniquesExperience of working in target driven environmentExperience of working in high transactional environmentDesirable:Good understanding of credit control procedures and techniquesExperience of working in target driven environmentExperience of working in high transactional environment

What you'll get in return 
This is an excellent opportunity to work as part of a dynamic team as part of a thriving organisation . In return a competitive salary will be offered , along with a hybrid working policy , 25 days holiday + bank holidays and there is free parking on site

What you need to do now 

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
# 4582891
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